Key Account Manager - E-Commerce and Retail

Manpower Middle East

Dubai, UAE

Ref: HP647-2823

Job description / Role

Employment: Full Time

- Analyze customer’s market, business targets and strategy, issues, needs, processes, value chain and key business drivers.
- Activate market intelligence and professional network to develop new opportunities.
- Benchmark, gap analysis and custom elaborated approach of major retailer’s prospects.
- Contract, offer and tender handling on a regional basis.
- Involve with monthly reporting on the customer in a total overall view (Hi-Low; Figures like turnover, profit, MK spending, activities; etc.).
- Monitor the products listed in multiple e-commerce platforms (inventory, pricing, descriptions, etc.).
- Establish work relationships with key e-commerce partners.
- Build and manage marketing activities and plans to increase digital presence of the brand and product performance.
- Ensure full-fledged listing and presence of the products - comprehensive toolkit comprising all product-related information, images, artworks, claims, marketing content, etc.


- Minimum of 6 - 7 years' experience and have worked as Key Account Manager (KAM) or similar.
- Background in Electronics, Automotive Care and Equipment, or Retail will be preferred.
- Good knowledge and partnerships with e-commerce platforms in the region, such as Amazon, Noon, etc.
- Knowledge about the digital tools to monitor and analyze e-commerce performance of the products.
- Proven experience in e-commerce platforms or channels of at least 2 years.
- Proficient in Key Account Management with strong analytical skills.
- Excellent communication and interpersonal skills.

About the Company

We lead in the creation and delivery of innovative workforce solutions and services that enable our clients to win in the changing world of work.

ManpowerGroup powers the success of many of the world's most dynamic organizations. We deliver innovative workforce solutions that enhance competitiveness, increase efficiency and spur productivity. Combining global reach with local expertise - 3600 offices in over 80 countries - we know the changing world of work and bring a deep understanding of the companies we work for and the industries we service.

ManpowerGroup entered the Middle East in December 2007 after acquiring local company Clarendon Parker, thus bringing 15 years in-depth local knowledge combined with a global footprint and industry shaping expertise and thought leadership. Manpower Middle East supports clients in the Middle East and North Africa regions. Our business is aligned to key skill specializations to ensure our clients requirements are met by expert and knowledgeable consultants that understand your industry and role requirement.

Our consultants are experts in finding the right talent across all industries in a broad-range of occupations including:

  • IT & Telecommunications
  • Engineering & Construction, Oil & Gas
  • Banking, Finance & Legal
  • Sales & Business Development
  • Marketing, Public Relations & Communications
  • Human Resources & Training
  • Customer & Support Services (Secretarial and Administrative)
  • Operational, Supply Chain & Logistics
  • Executive Recruitment
  • Emiratization Solutions
  • Recruitment Program Outsourcing Solutions
  • Managed Service Provider Solutions
  • Talent Based Outsourcing Solutions
  • Outsourced Staffing Solutions

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Key Account Manager salaries in UAE

Average monthly compensation
AED 14,500

Breakdown available for industries, cities and years of experience