Job closed
Ref: RP506-314
Job description / Role
• On behalf of our client, a well-established FMCG company in the UAE, we are looking for a Key Account Manager for Food Services (HORECA).
Responsibilities:
• Managing the team of all sales executives for Food service Department.
• Business development of Company’s products such as Dry Nuts, Dry Fruits, Spices, Pulses, Herbs & Sauces.
• Manage the Sales & Distribution of the total Food service Segment (Hotels, Restaurants, Catering Companies, Ship Chandlers & Bakeries) for all the Emirates of UAE.
• Training new sales staff and providing coaching lessons along with combine market visits.
• Handling the whole Department in the absence of the Food service Manager and reporting to the Sales Manager.
• To prepare valuable analysis to provide focus on the growth of the business and identify the reasons for any de-growth in the business.
• Keeping the motivation level high among all the team members by having the right professional positive attitude.
• Focusing on enhancing the existing business & target new potential customers to develop the Business.
• Effective KPIs were created and followed so that the department’s performance can be monitored closely.
• To be involved in the Company’s interdepartmental meetings with Logistic, Production & Quality, Finance, Marketing & Purchasing departments and representing Food service.
• To prepare and discuss Annual Business Budget Plan with the Sales Manager & Country Manager.
• To monitor Competitor's activities in the Market by conducting random surveys and countering it by making necessary measures and attractive proposals to our clients so that our Competitors may not take over our market share.
• To make sure that the sales team are following the assigned journey plans on a daily basis and maintain 100% adherence.
• Follow up with the sales team for payment collections from the market as per the Company's agreed credit terms and coordinating with the Finance Dept.
• Monitoring the daily market visit reports regarding sales activities for the sales team.
• Provide impeccable customer service and attend to customer complaints on an immediate basis to ensure it is clearly communicated to the respective departments.
• Handling the out of stocks situations effectively in coordination with the concern departments so that the customer should not suffer.
Requirements
• Organized, quick follow-up, managing projects independently
• Good knowledge and experience in HORECA Industry in UAE region
• Language: English and Arabic (Preferred)
• Relevant Qualification
• Computer: perfect knowledge Windows & MS Office + ERP
• Academic: MBA
• Experience: 3-5 years’ experience in HORECA
About the Company
GG Selection is a search partner with an international presence, clients in diverse industries, and a network of talent for all levels of seniority and experience. We’re not limited by industry or geography, and we treat every brief and every client like the individual case it is — never making assumptions or taking anything for granted, and always tailoring our service to the needs we discover.