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Kids and Guest Experience

Emaar Properties

Dubai, UAE

Ref: QP173-26

Job description / Role

Employment: Full Time

Kids and Guest Experience - Role in Customer Service at Kidzania The Dubai Mall

Employment Type: Full Time
Package: 1,500 AED plus 1-BR accommodation (shared with 1 colleague), transportation and food, yearly air ticket in a form of cash, medical insurance
Job Location: The Dubai Mall

About Kidzania:
KidZania®, is an innovative children’s ‘edutainment’ concept, provides a safe and realistic educational environment for children. Learning and entertainment combine perfectly in a 7,000 m2 scaled replica of a real city. KidZania is packed with over 70 role-playing activities for children aged 2-16, where they’ll learn all about jobs, money and the real world while developing life skills.

Job Function:
Responsible for the functions, standards in services and image set in every establishment, monitors the movement of staff, materials, supplies, uniform and equipment. Ensures smooth execution of the activities and provides excellent experience to kids of all ages and general guests.

The job holder, role plays professions and jobs of the different establishments according to pre-established scripts and standard operating procedures, interacts with visitors and ensures them an outstanding experience


• Minimum 6 months of Customer/Guest Service experience gained preferably in a leisure or retail environment.
• Diploma or Bachelors from a recognized University/College
• Good English language skills required. Arabic language is a plus
• Good organizational skills and ability to multi-task.
• Good computer skills / knowledge of MS Office required.

About the Company

Established in 1997, Emaar Properties is a Public Joint Stock Company listed on the Dubai Financial Market. A pioneering developer of integrated master-planned communities, Emaar Group has transformed the real estate sector in Dubai, United Arab Emirates.

Emaar Group is extending its expertise in developing master-planned communities internationally, and today, has a significant presence in several key global markets. Simultaneously, the company has developed competencies in hospitality & leisure, and shopping malls & retail.

Emaars world-class project development competencies are underlined by its iconic assets in Dubai and other international markets.

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