Kids Club Attendant

Job description / Role

Company description

Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids' Club.

Job description

• Consistently offer professional, friendly and engaging service to the children
• Supervise and plan all activities offered at the Kids Club
• Conduct and host birthday parties and special events at the Kids Club
• Creating new arts and crafts for the Kids Club
• Plan and create new ideas for summer camps, Halloween parties and Christmas events, as well as following through with the activities as per the schedule
• Ensure that all new colleagues are trained in the daily operations of the Kids Club and that they work together as a team to achieve the highest guest satisfaction
• Report directly to Kids Club supervisor with any incidents, guests comments and feedback
• Being responsible for inventory of the arts and crafts and reporting when it's low
• Ensure all areas are clean and well maintained for the children's safety
• Ensure that all attendants working in the Kids Club are following the procedures
• Responsible for designing the wall and window artwork for the Kids Club
• Supervise the children in the Kids Club and ensure their safety while inside the club
• Support Kids Club supervisor at the reception when it is busy
• Perform other duties as assigned and requested

Qualifications

• Passion for working with children
• Must be fun, creative, enthusiastic, positive, flexible and good at multitasking
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on the children's needs, remaining calm and courteous at all times

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.