Kitchen Assembly Assistant | Retail | IKEA

Job description / Role

Kitchen Assembly Assistant | Retail | IKEA | DFC

Job Requisition ID: 163293

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role

To ensure Customer expectation from their visit to IKEA is met or exceeded by effectively carrying out day to day jobs to meet service standards, to generate repeat visits and profit to the business

What you will do
- Assembly and Installation:
- Assemble IKEA products, including furniture and fixtures, according to company guidelines and customer requirements.
- Install and adjust products in customer homes or commercial spaces, ensuring proper fit and function.
- Customer Service:
- Provide exceptional customer service, including answering questions and addressing concerns about product assembly or installation.
- Offer guidance and recommendations on product use and maintenance.
- Product Knowledge:
- Gain and maintain thorough knowledge of IKEA's product lines, including materials, assembly instructions, and design features.
- Stay updated on new product releases and changes to existing products.
- Quality Control:
- Ensure all assemblies and installations meet IKEA's quality standards and specifications.
- Conduct final checks to ensure products are securely installed and functioning properly.
- Safety and Compliance:
- Adhere to safety protocols and guidelines during assembly and installation tasks.
- Ensure compliance with IKEA's standards and local building codes.
- Tool and Equipment Management:
- Use and maintain carpentry tools and equipment in good working condition.
- Manage and care for IKEA-provided tools and ensure they are returned in proper condition.
- Training and Development:
- Participate in training sessions to improve skills and knowledge related to IKEA products and installation techniques.
- Share best practices and insights with colleagues to enhance team performance.

Required Skills to be successful
- Technical Skills: Proficiency in using carpentry tools and assembly equipment.
- Customer Service Skills: Strong interpersonal skills for effective communication with customers and team members.
- Attention to Detail: Precision in following assembly instructions and ensuring high-quality results.
- Problem-Solving: Ability to address and resolve issues that arise during assembly or installation.
- Physical Endurance: Capability to handle physical tasks and work in various settings.
- Teamwork: Ability to work collaboratively with others in a team environment.

What equips you for the role
- Education: High school diploma or equivalent; vocational training or certification in carpentry is a plus.
- Experience: Previous experience with furniture assembly or installation is preferred; familiarity with IKEA products is advantageous.

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.