Laundry Attendant

Job description / Role

Company description

Fairmont Ajman is a beachfront 5-star hotel situated in Ajman, just 30 minutes away from the bustling metropolis of Dubai. Combining hospitality and elegance with a deep connection to our natural surrounds, Fairmont Ajman promises exceptional cultural, leisure and dining experiences in a truly spectacular setting. Featuring 252 guest rooms and suites complete with ample space and breathtaking views of the Arabian Gulf, Fairmont Ajman presents travelers with all the comforts of home, alongside world-class service.

Job description

As a laundry attendant, you will be responsible for the efficient handling and movement of all hotel linens, guest laundry, and colleagues' uniforms. As the hotel's laundry operations are outsourced, the role primarily involves coordinating the collection and delivery of linen to and from the external laundry facility, maintaining accurate records, and ensuring the smooth operation of the uniform room. The laundry attendant ensures all items are handled with care, delivered on time, and maintained to the hotel's quality standards.

Key responsibilities:

• Collect, count, and dispatch soiled linen, towels, and uniforms to the outsourced laundry service.
• Receive, inspect, and record clean linen deliveries to ensure quantity and quality meet hotel standards.
• Distribute clean linen and uniforms to respective departments and maintain proper stock levels in storage areas.
• Manage the uniform room operations - issue and receive uniforms, ensure proper labeling and recordkeeping.
• Handle guest laundry and dry-cleaning services, including collection, tagging, tracking, and delivery in a timely manner.
• Maintain accurate records of all linen movements, guest laundry transactions, and uniform inventories.
• Report any missing, damaged, or stained items to the laundry supervisor immediately.
• Ensure the linen and uniform rooms are kept organized, clean, and well maintained.
• Coordinate with the outsourced laundry provider to resolve discrepancies or quality issues.
• Support the housekeeping team during peak operations as required.
• Follow all safety, hygiene, and hotel policies and procedures.

Qualifications

• Previous experience in hotel laundry or housekeeping operations preferred.
• Basic knowledge of laundry processes and fabric care.
• Good organizational and recordkeeping skills.
• Strong attention to detail and ability to handle multiple tasks.
• Physically fit and able to lift, push, or pull heavy linen trolleys.
• Reliable, punctual, and service-oriented.
• Flexibility to work shifts, weekends, and public holidays.

Additional information

Our commitment to diversity & inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Diversity & inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.