Lead Contract Support Administrator

Job description / Role

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Lead Contract Support

We are recruiting for a Lead Contract Support Administrator

This is a permanent position for a Lead Contract Support Administrator to join our Data Centre team based on a client site in Yas Island Abu Dhabi. You will play a pivotal role within this contract by supporting the wider team and ensuring we deliver our contractual obligations. The main duty of this role is to provide administration support to the Operations team and help them fulfil our contract obligations to our clients.

Main Roles & Responsibilities of the Lead Contract Support Administrator

- Understand, anticipate and delivery customer (internal and external) needs while building effective relationships.
- Managing and operating site CMMS system
- Raising and chasing of supplier orders including dealing with supplier queries.
- Input engineers time sheets onto the relevant systems.
- Compiling of Customer Weekly, Monthly and Annual Reports, and other reports as required to enable the Company to fulfil its contractual obligations.
- Produce quotations in the required format and in line with agreed process.
- Updating and uploading information to the client's systems as required in a timely manner.
- Liaison with the operations team from engineer to director level.
- Raising of work orders in a timely and accurate manner and chasing old work orders to ensure closure. AWS's.
- Focus on WIP and keeping it below 3 months.
- Compiling all information required for credit notes to be raised.
- Dealing with invoice queries and achieving a suitable resolution.
- General filing and organisation of work area.
- Raising of invoices for completed works in a timely manner.
- Carry out other general administration duties as required from time to time.
- Ensure that the Company is presented in a good light at all times.
- Attend team briefings as required.
- Co-operate with the company to allow it to fulfil its moral and legal duties and obligations.

Person Specification:

- Self-motivated and pre-developed.
- Act as the interface between," Be the many faces of the admin support",
- Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment.
- Planning, Organizing & Executing - able to understand the priorities, plan and organize the work and manage own time to deliver within the expected timescales.
- Communication - communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.

Location:

On-site -Abu Dhabi, ARE

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

About the Company

In the Middle East and North Africa, Jones Lang LaSalle is a leading player in its real estate markets including the hospitality sector. The firm has worked in over 22 Middle Eastern and North African countries and over the last year has advised clients on more than $120 billion worth of real estate, hotel and hospitality development.

We continually create value for our clients and partners by challenging conventional thinking and employing innovative investment solutions. The rapid pace of change in the region creates significant opportunities, challenges and complex decisions for investors.

Jones Lang LaSalle is recognized as having leading real estate and hospitality expertise with a leadership team that has held senior positions with some of the largest real estate developers, hospitality companies and corporate groups in the Middle East and internationally.