Learning and Development Manager

Job description / Role

We are currently recurring for a Learning and Development Manager for a well-known entity in Dubai. In this role, you will be expected to assist the Head of Learning and Development & Head of HR ME with the implementation of the UK&ME Talent strategy, delivering new initiatives and programs and to provide innovative, business-focused solutions to support the professional development of all staff across the Middle East offices.

Other Responsibilities will include but not limited to:

Design and Delivery
• Work with the Head of L&D and Head of HR Middle East to identify and address development needs of individuals or groups across the Middle East offices.
• Design and deliver creative, engaging and blended development solutions appropriate to the audience (lawyers and business services).
• Support the Head of HR and L&D Manager on annual promotion assessments and applications for the firm's milestone career development programs.
• Build strong relationships within the Firm at all levels in order to understand the priorities of the various practice groups / departments.
• Build a network of strong relationships with external suppliers (as required) to ensure effective design and delivery of all L&D solutions.

General Responsibilities
• Work with groups and individuals to progress their personal development plans through coaching, mentoring and expert advice.
• Provide first-line advice to HR, partners, counsel and managers regarding development solutions in line with best practice guidelines.
• Liaise with Practice Development Lawyers/Counsels to a) ensure appropriate legal skills development is available and b) establish develop framework/curricula of Legal skills training to meet requirements of Legal Affairs Department (LAD) for the Middle East offices to ensure legal needs.
• Promote the use of Percipio across offices to enhance the existing program and offer a blended and mobile learning approach.
• Ensure robust evaluation processes are implemented to produce quantifiable and qualitative ROI data for any high value programs.
• Promote Learning & Development initiatives across the Middle East offices developing a communication plan and collating relevant content for online portal, L&D bulletins and other related documentation in conjunction with UK L&D team.
• Draft relevant policies that require a development focus for the Middle East.
• Conduct regular (internal and external) analysis of trends and themes in HR and L&D to continuously improve the quality of the L&D offering at the company.
• Promote the work and profile of the L&D department by providing exemplary client service to all staff in the Middle East
• Represent the Firm at external legal and Professional Services networks and events

Requirements

To be considered for this opportunity, you need to meet the following criteria:

Technical Skills
• Significant experience designing and delivering L&D/Talent management solutions within an international law firm or professional services environment including webinars, e-learning and mobile solutions.
• Experience of administering and reviewing psychometric tests. Experience of MBTI/DISC/Hogan or similar tools is desirable.
• Experiencing of coaching and mentoring individuals. A coaching qualification is desirable.
• Experience of driving forward L&D in a changing cultural environment.
• Sound grasp of technology platforms and virtual learning systems (such as Adobe Connect). PC literate with excellent working knowledge of MS Office.
• Degree or equivalent and / or relevant professional qualification in HR or L&D.

Personal Skills / Attributes
• Willingness to travel to all Middle East offices (and UK offices when required).
• Positive, proactive and motivated, thrives on owning new initiatives and delivering creative client-focused, quality solutions.
• Excellent communication skills, both written and verbal. Confident and engaging presenter and facilitator.
• Good team player and able to quickly establish collaborative working relationships with the team and others within the wider firm.
• Strong influencing skills across all levels to ensure key stakeholders are kept fully informed and are supportive of L&D activities.
• Strong attention to detail, professional and calm under pressure and highly organised to successfully manage a varied workload.
• Carries out all responsibilities in a way which supports the firm's values and promotes its equal opportunities and diversity principles.
• Ability to be an ambassador for the company, being professional in outlook, attitude and appearance.

About the Company

Black Pearl is a human resources and recruitment agency that provides a holistic business and talent solution in a progressive, dynamic, and efficient way.

We pride ourselves as a unique black pearl and strive to delight our clients with a personalized partnership that helps them propel towards success.

Whether you need to find top talent, your next great job opportunity, or a consulting solution for managing your business, engaging employees, evolving your work culture, planning your people strategy, or resourcing challenges, we can help.