Learning Coordinator Intern - MENA National

Job description / Role

Role: MENA Learning and Development (L&D) Operations Intern

Reporting to: EY MENA Learning Leader
Location: Dubai
Level: Intern

ROLE AND RESPONSIBILITIES

Core

• Enable and support learning curriculum across MENA with responsibility for actively supporting budgeting, planning, reporting and financial management, monitoring regional deployment, managing communication within region, assessing need for deployment.
• Build and maintain relationships with key stakeholders: MENA Talent Development Leader, MENA Learning leader, MENA Learning Coordinators, Local Learning Teams and vendors.
• Support the deployment training across MENA.
• Work with MENA L&D teams on implementation of the learning curriculum, consolidate information and report to the MENA Learning Leader and other identified stakeholders.

Specifics

• Create and manage Scheduled Offerings on the Success Factors for Learning system.
• Prepare and maintain the MENA L&D learning calendar.
• Monitor registrations for MENA learning events.
• Monitor feedback from MENA learning events, analyse data in comparison to the previous year(s) and against benchmarks, provide recommendations for improvement to MENA Learning leadership and course sponsors.
• Work on data analysis related to deployment, compile related reporting for management and provide inputs for managerial decisions.
• Work with offshore Deployment Admin team supporting learning admin and drive efficient and effective adoption of the processes for Global learning administration related to deployment of MENA learning events.

Requirements

Financial management

• Support budget management.
• Supervise the Accrual process from end to end.
• Ensure the actual spend related to deployment of MENA learning (events included) is within the budget, justify variances.
• Ensure timely and accurate inputs for the billing related to MENA learning events.
• Drive cost efficiencies where possible.

Communication

• Schedule, attend and drive regular calls with MENA Learning Leader, EMEIA learning Teams and assigned cluster.
• Communicate training schedule to target populations.

To qualify for the role, you must have

• Bachelor’s degree in HR/Business Administration or any other relevant degree background completed within the past 18 months of applying to the program
• Completed 0-18 months of experience and is keen to gain experience into Talent Development (Learning Development)
• Able to work in a fast-paced work environment
• Is detail orientated
• Has stakeholder management skills (customer service skills)

About the Company

EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available on our site.

The MENA practice of EY has been operating in the region since 1923. For over 95 years, we have grown to over 7,500 people united across 21 offices and 16 countries, sharing the same values and an unwavering commitment to quality. As an organization, we continue to develop outstanding leaders who deliver exceptional services to our clients and who contribute to our communities. We are proud of our accomplishments over the years, reaffirming our position as the largest and most established professional services organization in the region