Learning Management System Administrator

Marketing Eye

Dubai, UAE

Posted
Ref: SP762-02

Job description / Role

Employment: Full Time

Key Accountabilities and Responsibilities:

Coordination of day-to-day academy activities including but not limited to:
• Create classroom session and manage scheduling
• Book delegates onto sessions
• Manage change requests
• Support the retailer network with Excellence queries, launching e-learning, reset e-learning.
• Report on course completions
• Add a new classroom session
• Participate in system training session
• Deliver system training to internal and retailer staff
• Ensure ongoing skill update and proficiency level of the nominated relief staff

This entails; Book/remove users from a session and Add/remove users from a waitlist

Mark classroom attendance registers. This entails:
• Marking user attendance status,
• Enter Technical Training classroom session scores
• TPM’s are completed against all users on a session and
• Registers are completed within 72 hours after the classroom session has finished (Manual intervention required)

Cancel classroom courses. This entails.
• Re-book users onto another future session
• Add users to the waitlist

The Administrator is able to run reports. This entails:
• Run and export relevant reports (e.g., Learner history / completion reports).
• The Administrator undertakes data cleansing activities across the system.
• Remove users with no system activity over 6 months
• Close inactive retailers that have been advised as closed
• New Retailers are added to the system once they are advised by the Retailer Database Administrator

The Administrator is able to mark practical technical assessments. This entails.
• Mark all practical tasks for users who have attended an assessment

Requirements

Knowledge, Skill and Ability
• Microsoft Suite of Products - Intermediate proficiency (Minimum)
• Engaged Communicator – Demonstrated ability to communicate, take feedback and deliver knowledge transfer on the operation of proprietary JLR LMS systems
• Inquisitive – Seeks insight from internal and external ‘customers’ to understand how processes and deliveries can be improved
• Impactful – Determined to make a difference, has a demonstrated ability to work as part of an integrated team and as an autonomous contributor

About the Company

A boutique events management, activation & creative production agency offering out of the box concepts empowered by a cutting edge technology.

Established in 2007 and has achieved a strong track record of successful projects around the Middle East region.

Based in Dubai Media City, and covering the region through affiliate offices and partners. Covering UAE, KSA, Oman, Jordan and many other countries.

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