Logistics Coordinator

Job description / Role

Industry

Fragrance and packaging (perfume & cosmetics)

Location

Sharjah, United Arab Emirates

Type

Full time

Role overview

We are looking for a highly organized logistics coordinator to manage our supply chain operations, ensuring efficient procurement, distribution, and logistics while maintaining effective communication with customers.

Key responsibilities

Supply chain & logistics management

• Coordinate logistics activities: procurement, inventory management, distribution, and transportation.
• Ensure timely delivery of products from suppliers to clients.
• Collaborate with suppliers, vendors, and internal teams to maintain supply chain efficiency.
• Track shipments using SAP logistics and resolve any issues.

Customer care & communication

• Serve as the point of contact for customers regarding their orders and service needs.
• Communicate delivery timelines and address potential issues transparently.
• Resolve complaints professionally and promptly.

Collaboration & coordination

• Work closely with sales, production, and finance departments for smooth operations.
• Coordinate with sales and marketing teams to optimize order fulfillment.

Data analysis & process improvement

• Analyze logistics data to identify improvement areas.
• Implement solutions for operational efficiency and cost-effectiveness.

Inventory & order management

• Monitor inventory levels and manage procurement schedules using SAP logistics.
• Maintain accurate records of orders and deliveries.

Event coordination & support

• Assist in logistics for trade shows and events, ensuring all logistics aspects are managed efficiently.

Qualifications & experience

Mandatory expertise

• Proven experience in logistics coordination and customer service.
• Hands-on experience with SAP logistics, CRM, and ERP systems.

Experience required

• Minimum 5 years in a logistics or supply chain role, preferably in the luxury or fragrance sector.

Educational background

• Bachelor’s degree in logistics, supply chain management, business administration, or related field.
• Certification in SAP logistics is a plus.

Skills & knowledge

• Strong understanding of logistics management and inventory control.
• Proficient in SAP logistics or similar ERP systems.
• Excellent communication and problem-solving skills.
• Familiarity with luxury industry standards is an advantage.

Bonus skills

• Experience in the luxury goods or fragrance industry.
• Knowledge of event coordination for trade shows or corporate events.
• Fluency in English; Arabic is a plus.

Key competencies

• Exceptional customer service focus.
• Strong communication skills with stakeholders.
• Effective issue resolution capabilities.
• Highly organized with the ability to prioritize tasks.
• Proactive in seeking process improvements.

Behavior and culture

• Promote continuous improvement and lead by example.
• Foster strong communication and negotiation skills for relationship management.
• Encourage teamwork and a customer-centric approach.
• Maintain organization while being adaptable to changes.
• Ability to work independently under pressure and manage staff effectively.

Why join us

• Be part of an innovative company in fragrance and packaging design.
• Work on exciting projects for global brands.
• Collaborate with a passionate team in a dynamic environment.
• Opportunities for professional growth within the industry.

Key skills

Shipping & receiving, inventory control, data entry, AS400, transportation management systems, EDI, Microsoft Outlook, warehouse experience, office experience, dispatching, Microsoft Excel, logistics

Employment type

Full time

Experience

Minimum 5 years

Vacancy

1