Logistics & Customer Service Manager

Job description / Role

About the Client:
A well-established food production company based in Ajman

Job Description:
• Implement and follow up customers’ needs and inquiries with the other departments.
• Manage Logistics/ Customer services budget by develop cost-effective plans
• Follow up customers feedback regarding the company services & product in order to avoid any problems
• Ensure that all orders are delivered to customers on time and in good conditions
• Develop & Implement Policies & procedure for Customers services & Logistics department
• Solve any problems related to customers complaints and queries
• Track and develop the company services that provided to customers
• Make sure all logistic vehicles are safe and efficient during the work proper and according to requirement

Requirements

Position Title: Logistics & Customer Service Manager
Employment Type: Full Time
Salary: up to 9K AED depending on experience and qualifications plus executive company accommodation
Job Location: Ajman, UAE

Qualifications:
• Open to Pakistani nationals
• 40 y/o and below
• At least 10 years working experience for Customer Services & Logistics
• Minimum 5 years’ experience of people management experience
• Record of successful distribution, logistics and customer service

About the Company

RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.