Posted
Ref: SP040-06

Job description / Role

Employment: Full Time

**Working Hours**: Weekends off, 9 AM to 6 PM
**English Proficiency**: Fluent
**Chinese Proficiency**: Fluent
**Arabic Proficiency**: Not required

**Job Responsibilities**:
- Identify local third-party warehousing and delivery service providers in the UAE, engage with them, evaluate their efficiency and services, and select the best partners.
- Manage and oversee the entire process of goods handling, including inbound, storage, outbound, delivery, returns, and inventory checks, ensuring smooth operations.
- Coordinate with the online operations department and offline stores, accurately relaying internal orders to service providers through ERP/WMS/email.
- Track and monitor the entire delivery process, handling any issues efficiently and ensuring high quality in both delivery and after-sales services.
- Independently negotiate with service providers, control warehousing and delivery costs, and establish claims procedures and policies.
- Handle accounting and payment-related tasks for warehousing and delivery fees.
- Complete tasks assigned by superiors and collaborate with other departments on temporary assignments as needed.

Requirements:

- Diploma or higher; majors in logistics, international trade, or e-commerce are preferred.
- Familiarity with the UAE market and existing relationships with warehousing and delivery service providers.
- Open to both genders, with preference for Chinese candidates. Good English skills, able to read, write emails, and communicate fluently in English.
- Familiar with e-commerce warehousing and logistics operations, experienced with ERP, WMS, OMS systems, with at least one year of hands-on experience in cross-border overseas warehouse operations or third-party overseas warehousing.
- Strong customer service awareness, patience, responsibility, excellent communication, coordination, and execution abilities, able to handle work pressure.

About the Company

We cooperate with designer alliances around the world, bringing together designers from different countries such as the United Kingdom, Italy, and China, integrating multiculturalism to provide customers with international professional team support. We provide professional services such as space design, architectural design, landscape design, soft decoration design, lighting design, and brand design. This team not only has a rich cultural background, but also has a vision that keeps pace with the times and dares to make experimental changes and reshape the living environment. Whether it's disruptive design thinking or professional technical guidance, we are always committed to exceeding our customers' expectations and creating truly amazing spatial experiences for them.

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