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Job description / Role
Gulf Logistics Supervisor (Outbounds Supervisor)
Main Job Purpose:
(A concise statement setting out the main purpose and objectives of the job.)
• Responsibility of all outbound documentation process as one point of contact for all internal and external stakeholders (Planning, freight forwarders, customs clearance agents, warehousing and transportation) also to drive process optimization of all day to day activities related to documentation for improving lead-time and reducing errors and documents misplacement. Fully responsible for process KPIs, lead-time analysis and business waste related to documentation.
This role reports direct line to Gulf Transportation Manager.
Key Responsibilities:
(Please describe the responsibilities and end results that would be expected.)
• Make sure documents are issued and received to the 3PL documentation agent.
• Track the status of documents with 3PL and communicate issues and provide solutions.
• Receiving all physical documents from 3PL and perform the proper validations following the documentation checklist and make sure 3PL sign-off the deliver cover letter.
• Deliver the documents to all SUs for delivering to truck drivers and make sure they sign the delivery note.
• Follow-up with border agents on the availability of documents to start the clearance process with no delays.
• Respond to routine enquiries concerning documents availability in case any discrepancy.
• Monitor and update performance indicators (KPI) for 3PL.
• Responsible to reduce demurrage related to documentation delays.
• Suggest proper improvements to the documentation process by analysing E2E shipment lead time by eliminating NVAA and automation.
• Maintain communication daily with country logistics and act in order to respond on their queries.
• Support Transportation Manager in various optimization projects.
• Be responsible for full consistency of documentation process Ways of Working
• Provide regular calls with countries logistics, clearance agents, transportation and warehouse teams.
• Full monthly reporting on the details per shipment (OBD, Ship ID, PFI, loading date etc)
• Escalate all business issues on time and with proper details for fast action and decision making.
Professional Skills:
• (The minimum requirement from the JSP should be described, incl degrees/qualifications preferred.)
Essential:
• University degree in Business Administration / Engineering / Logistics
• Fluent in English and Arabic.
• Proficiency in MS Office applications
• Excellent communication skills
Requirements
Preferred:
• SAP or any ERP system knowledge is preferable
• Good working knowledge of Supply Chain Processes
Experience Required:
(Please detail essential and desirable experience, including no. of years.)
Essential:
• Minimum 2 years of experience in similar positions in Logistics / Planning
Travel:
(Please make it clear if the job will require travel within the country or abroad and give an idea of how often the candidate will need to be away from home.)
• Not required
Contacts:
• (Please list any internal and external contacts arising from the job.)
• Factories & Warehouses in NAME countries
• Regional Transport Planning Team
• IT
• Local Country Supply Chain Management/ Logistics team
About the Company
Unilever is one of the leading FMCG company with 400 brands spanning 14 categories of home, personal care and foods products, no other company touches so many people's lives in so many different ways.
Our brand portfolio has made us leaders in every field in which we work. It ranges from much-loved world favourites including Lipton, Knorr, Dove and Omo, to trusted local brands such as Blue Band and Suave.
From comforting soups to warm a winter's day, to sensuous soaps that make you feel fabulous, our products help people get more out of life.
We're constantly enhancing our brands to deliver more intense, rewarding product experiences. We invest €1 billion every year in cutting edge research and development, and have five laboratories around the world that explore new thinking and techniques to help develop our products.