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Loyalty Manager

HR Source Consulting

Dubai, UAE

Ref: KP955-1345

Job description / Role

Account Manager for a global agency to take ownership of a prestigious client account, work on the data side of loyalty and the creative strategic planning. You’ll get a chance to lead loyalty strategy, data strategy, and creative strategy on one of the best accounts in the agency. You'll be joining a close-knit unit of people who are passionate about what they do while mentoring Account Executives.

The Account Manager Will
• Manage loyalty & CRM marketing / reward programs and grow the business from existing / new clients by delivering exceptional client service / planning.
• Proactive thinking and client competition mapping
• Prepare proposals and presentations for the clients to help project their product in the right direction.
• Conceptualize, present & execute the campaign
• Product Sales Analysis & Revenue Maximization.
• Advice the clients on various CRM and retention programs.
• Relationship building with National & international brands in order to get them on board.
• Mapping the markets for the client and region-specific marketing campaign.
• Coordinate project execution with operations & internal teams.


• 2+ years’ experience and proven track record as an Account Manager within a direct marketing, CRM / Loyalty or Digital agency.
• Ability to deliver exceptional service to clients, spot new opportunities to help clients achieve better results from their CRM strategy, and somebody who's fun to work with as well.
• Exceptional project / budget management skills for a fast-paced environment.
• Experience coaching junior executives with actual results
• Marketing degree or equivalent

About the Company

HR Source Consulting is a premier Human Resources Consultancy that provide clients across the Middle East and North Africa (MENA) with expert human resources planning and solutions. By inference, we have the expertise to attract high calibre candidates that fill specialist roles in the key industry sectors with focus in:

  • IT (Information Technology)
  • Media & Communications
  • FMCG and many others

We deliver to a multitude of client organisations across the MENA region from leading multi-nationals (MNC's) to SMEs and boutique businesses. We are your "Regional HR partner with Global Reach".

We adopt tailor made services and solutions to ensure that our clients need is fully met .

We provide a multi-step consultancy approach to sourcing the ideal candidate, to ensure that your requirement is fully fulfilled and delivered to. Furthermore we offer tailor made HR Services and Solutions in the additional following areas:

  • Permanent Recruitment Solutions
  • Interim & Contract Recruitment Solutions
  • Managed Services
  • Salary Surveys
  • Outplacement Services
  • Relocation and Company setup advice

In short, HR Source Consulting is dedicated to delivering human resources solutions at every level (from Junior, Mid to Senior and C-Level Executives). This includes successful placements for every type and size of client organisation by sourcing candidates at all levels of seniority. We like to go the extra mile and serve our clients every need of HR and provide additional solutions and services from salary surveys, market intelligence, outplacements services and relocation and company set up advice.

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