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Job description / Role
Maintenance Support Officer
Make a difference every day
The Job Opportunity
Serco is currently looking for a Maintenance Support Officer to join the team at Palm Jumeirah Monorail. The purpose of this position is to assist the maintenance team in providing effective technical support to the maintenance team responsible for all aspects of maintenance related works to the Palm Monorail.
Key accountabilities
- Carry out labour oriented maintenance activities, capable to use basic tools such as wrenches, hammers, multi-meters, etc.;
- Assist maintenance technicians in responding to incident on the track, viaduct, power rail, platform screen door and mechanical and electrical equipment in a timely and efficient manner;
- Assist the maintenance technicians in day to day maintenance and preventive tasks;
- Carry out preventive maintenance check of cleaning equipment such as industrial vacuum cleaner, high pressure cleaning machine and other specialised cleaning equipment;
- Assist the technicians or other technical support staff to identify different types of cleaning methods including cleaning and restoration treatments;
- Provide support to the senior engineers in administrative task such as collating reports, etc.;
- Follow the operation and maintenance work instructions to ensure compliance with the requirements;
- Ensure the maintenance tools and equipment are in good condition;
- Maintain accurate maintenance records of cleaning the building, structure, cleaning equipment and other information using a computerised maintenance management system;
- Perform shift and emergency duties when required;
- Perform and carry out other duties as instructed / directed by the assigned Senior Engineer or Team Leader.
Requirements
What we are looking for in our candidates
- Able to write simple reports and drawings as required;
- Ability to work with minimal supervision.
- Possess good communication skills and the ability to manage multiple tasks efficiently and work productively in a fast-paced, team-oriented environment;
- Strong organisational skills, detail oriented, and the ability to handle multiple priorities;
Specific requirements
- Minimum 1 year of relevant working experience in the maintenance of buildings and structures activities, such as general structural maintenance and repairs of buildings, viaducts and tunnels;
- Experience in structural stitching, grouting, scaffolding, pressure pointing, re-casing and general structural repairs is preferable;
- Understand and with experience in adhering to structure work instructions.
- Must have completed secondary level (high school) with vocational certificate or equivalent.
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Join Us
Take pride in what you do
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative.
About the Company
Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.
Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.
Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.
Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.
We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.
Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.