Malaysia Language Agent (Conversion And Retention)

Job description / Role

Roles & responsibilities
We’re Hiring – Malaysia Language Agent ( Malay- Conversion & Retention) ?
Location: Dubai, UAE
Language: Native/Fluent Malaysia any Nationality

Are you fluent in Malaysia and passionate about providing outstanding customer engagement?

Join our dynamic Conversion & Retention team in Dubai, where you’ll play a key role in enhancing customer experience, building trust, and driving business growth.

What You’ll Do:

• Engage with Malay-speaking clients via phone, email, and chat
• Assist in onboarding, conversions, and customer loyalty campaigns
• Provide high-quality service and build strong client relationships
• Collaborate with the marketing and product teams for customer-focused initiatives

Desired candidate profile
Who You Are:

• Native or Fluent Malay -Malaysia speaker (Written & Verbal)
• Excellent communication and interpersonal skills
• Previous experience in customer service, sales, or retention preferred
• Based in Dubai or willing to relocate

If you don't have experience in sales, full training will be provided

Why Join Us?

• Competitive salary + performance incentives
• Supportive multicultural environment
• Career development & growth opportunities

Salary:
AED 15,000 to 30,000 per month inclusive of fixed allowances.

About the Company

A leading company in UAE.