Male Desktop Support Technician for a Major Retail Group

A Leading Recruitment Agency in UAE

Dubai, UAE

Ref: RP713-1504

Job description / Role

Male Desktop Support Technician to 6k Aed+ for a Major Retail Group in Dubai

• First level support of users’ technology related issues
• Assist staff with installation, configuration and ongoing usability of desktops, laptops and software complying with given standards and guidelines
• Setup computer systems for new users and instruct on access to company systems including, email, desktop applications and accounting systems
• Knowledge on networks and basic troubleshooting
• Remote troubleshooting and application support
• Identify and repair hardware and network connectivity issues
• Assist with support of multi function office printers and desktop printers
• Make recommendations and implement enhancements for increased uptime, performance and reliability
• Ensure all end-user equipment is kept up to date with security patches and feature upgrades


• POSITION: Desktop Support Technician
• SALARY: up to 6,000 AED all inclusive, depending on qualifications and experience, plus conveyance expenses
• HIRING COMPANY: Major Retail Group
• AVAILABILITY: Immediately available will be prioritized (1-month max)
• EMPLOYMENT TYPE: Full-time / Permanent

• Open to any nationality, preferably Filipino, Indian, and Pakistani candidates
• Male, 24 to 35 years old

• Bachelor’s degree or diploma in Information Technology or any related degree and certification
• At least 2 years of work experience in desktop or network support and troubleshooting
• Strong experience with Windows 8/10 desktop operating systems
• Knowledge of Retail POS Support / application is an added advantage
• Must have a valid UAE driving license
• Has good communication skills

About the Company

A leading recruitment agency in UAE.

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