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Job description / Role
G4S is currently looking for a Management Information & Reporting Clerk for our Cash Services Division. Reporting to the Managing Director, the successful candidate will be responsible in gathering operational data and information and prepare and maintain various reports for internal and external consumption of the Division.
Responsibilities and accountabilities includes (but not limited to) the following:
- Receive daily data from operations on route [trip/van] performance
- Produce concise reports on our service levels from this data, daily reports and weekly and monthly summaries.
- Carry out analysis of reports and highlight areas that need improvement, and feed this back to operations for action
- Monitor operations to see if they action suggested improvement
- From data provided by operations and from GPS reports, identify routes that can be more efficient by reductions in overtime, or increasing the number of calls per route
- Sense checking of data and reports to ensure accuracy
- Following up with, and working with operations to ensure actions to improve service levels and efficiency are actioned and closed
Requirements
- Diploma/Degree in any field from a reputable university
- Minimum 2 years relevant experience in data capture and analysis, maintaining large & complicated data and managing operational reports
- Proficient in MS Office (Word, Excel, PowerPoint) and ideally Access
- Ability to analyze complex data and convert them into reports.
- Excellent command of English, verbal and written
- Excellent reporting skills and attention to detail.
- Proactive & able to work with minimum supervision
About the Company
G4S UAE is the largest and fastest growing total security solutions provider. This rapidly growing list of products and services, along with the company's global backing, means that we are uniquely placed to provide quality security solutions throughout the United Arab Emirates.
G4S was the first security company in the UAE to start the detailed work to apply for, and achieve, accreditation to ISO 9001:2008. This involved the identification of all key processes and their documentation to form part of the Quality Manual and the Company was awarded the certificate early March 2003. Our Quality Management System is based on functional responsibilities and objectives being clearly defined to support the fundamental management principal that it is the responsibility of every individual in the organisation to deliver quality service to our customers. We are committed to maintaining the Quality Management System. The key strategic objective is to achieve continuous improvement and innovation in all aspects of our business process.