Manager Cloud Engineering | Group Tech and Dig Platforms | Corporate

Al Futtaim Group

Dubai, UAE

Ref: HP698-15162

Job description / Role

Employment: Full Time

Manager Cloud Engineering | Group Tech and Dig Platforms | Corporate Services

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
We are currently seeking an experienced IT professional to join our Group Technology & Digital Platforms Team in the capacity of Manager Cloud Engineering.

Overview of the role

Group Technology & Digital Platforms (GTDP) is responsible for creating, implementing, and sustaining a world-class service provision and agile development capability to facilitate the ambitious growth and business transformation agenda of the Al-Futtaim Group across all geographies. This covers Business Application Management, Infrastructure & Operations, Enterprise Architecture, Service Management, Information Security, IT Procurement, and IT Governance. GTDP also manages and innovates the entire life cycle of SAP ERP system for Automotive, Retail, Real Estate and Financial Services and other LOBs including development, selective outsourcing, and application management. The Group IT Infrastructure includes Cloud and on-premises data centers hosting state of the art servers & storage, converged networks, workplace, services, and security systems. This position reports to the Manager - Cloud Engineering within Enterprise Platform Services (EPS).

What you will do

- Cloud Architecture Design: Design and implement complex cloud-based solutions on Azure that meet business requirements, including high availability, disaster recovery, and scalability.
- Solution Development: Develop and document architecture blueprints, reference architectures, and detailed solution designs. Collaborate with development, operations, and security teams to design, build, and maintain cloud infrastructure.
- DevOps Expertise: Leverage strong knowledge of CI/CD solutions to enhance software delivery pipelines and Azure Policies
- Cloud Infrastructure Management: Deploy and manage Azure cloud infrastructures using Infrastructure as Code (IaaC) tools such as Terraform, ARM, PowerShell and other tools .
- Identity and Access Management: Good understanding of Microsoft Identity and Access Management products to secure applications and data.
- Technical Leadership: Provide technical guidance and mentorship to cloud engineers, developers, and other IT staff. Drive architecture discussions related to cloud security, privacy, compliance, scalability, performance, and high availability/disaster recovery (HA/DR).
- Cloud Security Best Practices: Ensure compliance with company security policies while managing data storage and processing functions.
- Collaboration: Work closely with application, engineering, security, and operations teams to build and optimize Kubernetes and Azure PaaS/IaaS solutions.
- Continuous Improvement: Participate in developing and refining the end-to-end CI/CD process, ensuring quality and reliability in software delivery.
- System Review and Enhancement: Regularly review and recommend improvements to existing systems and processes.
- Lifecycle Management: Implement strategies, policies, and guidelines for the development lifecycle, ensuring effective design, selection, and maintenance of systems.
- Manage support vendor escalations in a timely manner. Track incidents and problem tickets and maintain SLA compliance.
- Implement and maintain network infrastructure in Cloud and Hybrid environment as per defined standards and policies.
- Automate controls and processes to provide improved metrics and operational support using Infrastructure-as-code and security-as-code.
- Liaise with Core Teams (Enterprise Architects, Lead Cloud Architects, other infra teams) to ensure alignment with approved standards and guidelines.
- Assist Application and Infrastructure team for creating Landing zones in Cloud infrastructure.
- Perform proactive and reactive upgrades and maintenance outside of business hours, following the company's change management and operational procedures.
- Create documentation, SOPs and knowledge base articles as required.

Requirements:

- Troubleshooting and analytical skills.
- Good communication and collaboration and people skills
- Solid systems administration with extensive experience working with virtual environments.
- Bachelors degree in IT, Computer Science or any related field.
- Minimum 10 years of relevant experience in Information Technology and with minimum 5 yrs of hands-on experience in cloud computing (Microsoft Azure preferably) and solutions.
- Good experience with cloud environments - Azure, Azure DevOps certified certifications preferred.
- Proficiency in designing and managing Azure services such as Virtual Machines, Azure Storage, Azure Active Directory, Azure Kubernetes Service (AKS), Azure Functions, and Azure DevOps.
- Demonstrated experience in scripting and automation, orchestration tools, Infrastructure-as-Code and CI/CD concepts to automate creation of testing, staging and production environments.
- Intensive Experience in SaaS, PaaS and IaaS
- Experience with Continuous Integration and Continues Delivery systems.
- DevOps mindset and tools like Git, GoCD/Jenkins, Ansible, Terraform.
- Automation experience with PowerShell and/or Python.
- Good experience with Disaster Recovery Planning/Documenting/Implementing

We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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