Manager - Credit Documentation

Commercial Bank of Dubai (CBD)

Dubai, UAE

Ref: HP905-576

Job description / Role

Employment: Full Time

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World's Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile.

Job Purpose

Manage and supervise team handling Documentation preparation, fit to lend checks, execution of mortgages & documents safe keeping & also making sure the activities are performed in line with agreed service standards (SLA's)

Maintain, Introduce, and enhance proactive work culture to deliver excellent results through managing and mentoring.

Play a proactive and contributory role & work in-collaboration with all stakeholders to develop best practices for successful banking operations. Also provide advice and guidance on documentation measures for managing the compliance /legal aspects to facility disbursement.


Ensure Credit Middle Office policies and procedures of the Bank are strictly followed in line with Bank's Credit policies and as per relevant guidelines of UAE Central Bank/Government

Adhere to UAE laws and regulations regarding all collaterals and the legality of documents used in coordination with the legal department,

Review and ensure drafting of facility offer letters/loans agreements are as per Credit application approved by the required delegation authority and also in line with the documentation SOPs for all Wholesale Banking credit facilities including conventional and Islamic Accounts - which will cover NTB /Renewal/Amendment requests.

Ensure documentation procedures are followed in the finalization of facility offer letters/ loans documentation, collateral documentation & other required documents by covering all the legal aspects.

Ensure the fit to lend checks are carried out as per the documentation procedure & all collateral documentation including mortgages are executed, CP's met etc. as per Credit approval before authorizing CMO limits & collateral management unit to release limits.

Ensure all deferrals approved by Credit are communicated to CMO limits & collateral management unit for tracking. Also, periodic follow up to make sure those deferrals & deficient documents are cleared on timely basis to keep the facility documentation perfected to mitigate credit & legal risk. As and when it's required inform management with the current status along with action taken.

Ensure lodgment & safekeeping of facility documentation are happening on timely basis and vault operation is carried out as per the safekeeping policy in the documentation SOP.

Ensure periodic inspections are carried out to check the tangible collateral including bank's liens are registered with respective authorities as per the statutory requirement.

Ensure all required approvals are in place before authorizing any release of original documents / securities.

Ensure the team duties are executed to ensure quality and minimize potential loss. Continuously monitor the efficiency of the workflow of the team to ensure timely preparation /execution of documents within agreed turnaround time as specified in the SLA's

Constant review of day-to-day functions of the team and ensure all activities are performed as per policies & procedures.

Manage, develop skills, provide required training, give empowerment, and motivate staff to ensure team objectives are met, including staff's individual goals.

Measure and monitor the standard processing time and transaction volumes. Bring improvement to productivity through bench marking.

Maintain KPI & balance scorecard for staff including due recognition for good performers.

Prioritize and allocate the daily work for officers and senior staff to ensure the timely completion of the work processes to support the DH in achieving the departmental objectives

Ensure all related MIS reports (SLA, TAT, Activity report, transaction report, Operations risk, Internal control check list etc.) are completed / submitted as per stipulated timelines

Responsible for ensuring that documents are prepared and fit to lend checks are completed as per credit approval & CMO guidelines. Also make sure to adhere to safe keeping policies as per the SOP.



Bachelor's degree, preferable Finance and a minimum 6 years of work experience in the banking sector with 3 years of experience in Credit documentation

MS office proficiency especially word, excel, spreadsheets etc

Sound knowledge on functioning of Core system and other satellite systems.

Sound Corporate Credit knowledge is a must

Excellent communication skills

Written and spoken English.

Good report writing skills.

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.

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