Manager Data Science Ops

Job description / Role

Synopsis

As a manager of data science operations, you will contribute to the analytics transformation process of Etihad's operations division to transform it into a competitive advantage for the company by implementing data science models to drive incremental cost savings and increase efficiency and revenue. You will be responsible for managing a team of 3-5 data scientists, building and maintaining cutting-edge technologies and models applied in the airline operations space and contribute to proof-of-concept and further end-to-end agile framework implementation.

Accountabilities

• Lead and manage a team of data scientists in developing and maintaining advanced technologies and models tailored to airline operations. Drive cost savings, network optimization, and fuel efficiency by developing advanced analytical models (descriptive, diagnostic, predictive, prescriptive) and deploying them in the operational ecosystem.
• Develop and maintain calibration of models to ensure they are relevant and optimal for the current business state.
• Monitor the benefits of the advanced analytical models and provide monthly reports and actionable insights to the leadership team.
• Research and propose ways to enhance the existing business processes by effectively utilizing advanced analytical solutions.
• Communicate and present insights to relevant stakeholders.
• Collaborate with cross-functional teams to ensure the seamless integration of data science solutions into business operations.
• Continuously monitor and refine models to ensure they meet evolving business needs and deliver measurable outcomes.
• Share knowledge with the rest of the ops analytics team to upskill existing team members on more advanced analytics techniques such as predictive modeling, forecasting, and machine learning.
• Manage user acceptance testing and roll-out of new systems and upgrades of the existing ones to ensure delivery of requirements as per the business needs without any severe defects or bugs.
• Track feedback and satisfaction from stakeholders to understand the effectiveness of data modeling and analysis in meeting their needs.
• Measure the accuracy, completeness, and consistency of data to ensure it is fit for its intended use.
• Monitor compliance with data governance policies and identify areas for improvement.

Education & Experience

• Master's or bachelor's degree in computer science, engineering, mathematics, statistics, or data science.
• 8+ years of relevant experience designing, implementing, and maintaining data science solutions. Preferably an experience of working within a business function with an ability to understand and apply the business context.
• Advanced knowledge of statistics and mathematical concepts underpinning advanced analytics models.
• Experience using data science programming languages (Python), SQL, and cloud-based data warehouse (Azure Synapse Analytics, Databricks).
• Experience building, deploying, and maintaining advanced analytical or data models in a business setting.
• Experience using GitHub or similar tools for code management.
• Excellent communication and presentation skills.
• Professional with deep analytical skills and an innovative and entrepreneurial mindset.
• Experience within the aviation or travel industry in the operational areas is preferred.
• Desirable: Experience in Dev-Ops and ML-Ops methodologies and tools.
• Desirable: Experience in digital or analytics-related roles in the airline industry.

About Etihad Airways

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia, and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty program, and more. All this ties into Etihad's ambitious Journey 2030 strategy. The airline plans to double its fleet size and triple the number of customers over the next six years as it sets out to be the airline everyone wants to fly!

Recruitment Fraud Alert

Beware of fraudulent job offers from individuals or organizations claiming to represent the Etihad group. We will never ask for personal information, bank details, or payment during the recruitment process. Interviews are conducted face-to-face or via video or telephone before any formal offer. If you are asked for money, please treat it as fraudulent.

About the Company

Etihad Airways is the National Airline of the United Arab Emirates. The airline was set up by a Royal Decree in July 2003, with Abu Dhabi, the capital of the UAE, as its hub. Etihad started commercial operations in November 2003.

With Etihad, everyone who flies with us is welcomed as our guest.

This simple credo illuminates everything we do, from big things like making sure that our fleet is one of the most advanced in the sky, to small touches like letting you choose the films you watch.

Were proud to be the National Airline of the United Arab Emirates. At the crossroads between Europe and Asia, our home reflects our commitment to bringing the world closer together - as does our highly cosmopolitan staff.