Manager - Learning Design

Dubai Airports

Dubai, UAE

Ref: RP729-222

Job description / Role

Employment: Full Time

THIS IS HOW EXCEPTIONAL HAPPENS

HR & DEVELOPMENT

MANAGER - LEARNING DESIGN

Every organization depends on its people and their passion. They're the ones who look for new ways to innovate, delight and excite everybody they work with and for. And here, they're empowered and valued for doing that. It could be your task to find, develop and retain the people who go beyond exceptional every day.

What you'll deliver

- You will be Conducting in-depth business performance gap analyses following DA's learning standards to identify the business outcomes and the specific knowledge and skills gaps that impact employees' performance at the workplace and provide the context for the design of the solution. Analyse gaps and recommend learning solution.
- You will design a range of learning solutions (leadership development, customer service, operational) using industry best practice in line with DA standards. You will integrate digital solutions where applicable, create evaluation plans to support the transfer of learning and map the design against DA values and behaviors framework.
- You will develop material and curate content that creates a positive learning environment to ensure customer expectations are exceeded.
- Uses adult learning design methods that create a positive environment conducive to learning and support the transfer of learning at the workplace; ensures the design is linked to DA values and behaviors.
- Meets the learning design benchmark as per industry best practice.
- Assembles content described in the design phase adhering to the quality standards
- Oversees pilots of new courses to ensure alignment with business needs and expectations.
- Delivers learning solutions as per DA's learning standards Plans, records, tracks and manages learning solutions (new courses and re-design work) end-to-end in line with Learning project management standards (ADDIE cycle)

Requirements

What you'll bring

- You will have a Bachelor's Degree from a leading university in a field relevant to learning/training.
- You will hold professional qualifications in facilitation, instructional design and evaluation.
- You will have at least 2 years of professional experience in learning solutions project management (ADDIE) with 6 - 8 years of professional experience in performance gap analyses, instructional design, facilitation and evaluation in a blue-chip organization, preferably in a multi-cultural environment.
- You will have Expertise/experience in analyzing needs, designing and evaluating leadership/management courses.
- Arabic language proficiency is preferred.

Life at Dubai Airports

Fast-moving and fast-growing, Dubai Airports is a business that's all about delivering great airport experiences, 24 hours a day. Life here means always pushing - and being pushed - to work better and smarter. With us, you'll be encouraged to be the best you can be. You'll be part of the team that connects the world. And at every opportunity, you'll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.

About the Company

THIS IS WHERE THE FUTURE STARTS

We're going to become the best airports in the world. How? Because we deliver exceptional customer experiences through innovative and agile service propositions. We make a significant impact on our industry and the rest of the world. And we're central to Dubai's future as a global hub.

Our business is built on the brilliant ideas and unwavering dedication of our people. Together, we're shaping Dubai and truly connecting the world. For you, it means the chance to grow, challenge and innovate in a fast-paced, diverse, international environment. You'll break boundaries and deliver exceptional every day. You'll think big and act boldly. Most important, you'll create amazing airport experiences for millions of people, and reinvent them for millions more.

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