Marketing and Retail - Trainee

Job description / Role

Inspire | Exhilarate | Delight

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750 experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

• Support the Head of Brand in the execution of marketing, retail, and brand strategies across all fine jewelry brands under the scope, ensuring the alignment of brand messaging, retail execution, and customer experience.
• Ability to manage multiple tasks efficiently, with strong organizational and time-management skills.
• Excellent communication skills, both written and verbal, with an ability to interact professionally with stakeholders at all levels.
• Adaptability to a fast-paced and dynamic work environment, with the ability to learn and grow within the fine jewelry sector.
• Support in executing and implementing marketing, PR, and communication strategies across all jewelry brands.
• Assist in the development and execution of retail and commercial strategies to drive sales and customer engagement.
• Support retail strategy execution by ensuring a consistent and exceptional customer experience, coordinating in-store events, managing stock levels, and supporting sales growth.
• Conduct sales analysis and provide insights to optimize business performance.
• Perform market trend analysis specifically within the jewelry sector in the Middle East to identify opportunities.
• Assist with logistics during the acquisition of new products, ensuring smooth coordination and efficient operations.
• Support team management by providing administrative and operational assistance.
• Assist with boutique visits and relationship-building with store teams to enhance collaboration and performance.

What you'll need to succeed

• Basic marketing knowledge: Understanding of marketing principles, including digital marketing, social media, and communication strategies.
• Familiarity with how brands engage with their audience and support marketing campaigns.
• Retail awareness: An interest in retail operations and customer experience, with a basic understanding of how stores run, including visual merchandising and sales support.
• Sales data familiarity: Ability to assist with tracking and reporting sales data. Willingness to learn how to analyze sales trends and support the team in identifying areas for growth.
• Interest in luxury brands: Basic understanding of the luxury market, especially fine jewelry, and the importance of brand image and customer care in the high-end retail sector.
• Team collaboration: Willingness to collaborate with different teams (marketing, retail, logistics), showing initiative and a positive attitude in contributing to team efforts.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply.

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department: 

• Strategy, Growth, Innovation & Investment

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.