Marketing Associate

Job description / Role

Inspire | Exhilarate | Delight

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group's strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women's Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing

As a Marketing Associate with L'Occitane, you will support the Marketing Manager in executing all operational marketing, trade, and visual merchandising activities across retail, wholesale, e-commerce, spa, and distributor channels.

Your responsibilities will include the following:

Marketing & 360 Coordination:

• Assist in the execution of the marketing calendar across brands, ensuring smooth implementation of all product launches, novelties, and hero campaigns.
• Coordinate the preparation of launch decks, product briefs, and internal communication materials for all channels.
• Support the sampling and GWP strategy, including product ordering, dispatch tracking, and follow-up with supply chain.
• Liaise with Digital, PR, CRM, and Retail teams to ensure consistent 360 activation across platforms.
• Manage internal and retailer calendars, ensuring alignment on promotional and marketing activities.
• Prepare presentation materials for internal and external meetings, including Sephora and distributor reviews.

Trade Marketing & VM Execution:

• Support the Marketing Manager in developing and executing trade marketing campaigns across Sephora, retail, e-commerce, and spa channels.
• Coordinate the design, production, and delivery of POSM materials (posters, visuals, podiums, pop-ups, window elements).
• Ensure correct in-store implementation of marketing animations and VM setups, gathering photos and feedback from field teams.
• Collaborate with external suppliers and agencies for printing, fabrication, and logistics follow-up.
• Maintain a VM and POSM tracker and monitor stock levels for visuals and materials.

Budgeting, Forecasting, and Reporting:

• Track and record marketing investments, invoice status, and monthly accruals.
• Assist in preparing ROI reports and campaign post-analyses (sell-in/sell-out, traffic, conversion).
• Support the Marketing Manager in novelties forecasting and tracking deliveries with the supply chain team.
• Consolidate monthly reporting (marketing performance, budget utilization, activations summary).

Cross-Functional Collaboration:

• Support the Brand & PR Senior Associates on product seeding and PR logistics when needed.

What you'll need to succeed

• You have 1 to 2 years of marketing experience in the GCC (internship could be considered).
• You are a team player with a passion for makeup and skincare.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.