Job description / Role
We are Chalhoub Group, a leading family business in the world of beauty, fashion and gifts. We have blended our Middle East expertise and intimate knowledge of luxury to offer service excellence to all our partners and a unique experience to all our customers for over 6o years
As we continue to grow, it's our vision to become a hybrid retailer, bringing luxury experiences to the fingertips of customers everywhere.
What we are looking for : Marketing Executive - Tory Burch
We have an exciting position within our fashion department at Tory Burch! The role will be reporting to the Brand Marketing Manager and overlooking the marketing activities related to retail marketing in store activations and execution on the ground, as well as supporting the Marketing Manager execute PR, CRM and brand partnerships in the UAE.
You will manage and work closely with all divisions including Retail, Buying and Merchandising and CRM, overlooking new campaigns and bringing them to life in the UAE! You will have an eye for detail and be experienced in managing 360 campaigns with a luxury retail space, understanding how to develop campaigns through different mediums to drive traffic to the stores and improve profitability.
What you'll do:
- Improve store profitability by creating operational in-store action plans to increase customer acquisition, retention, satisfaction, cross sell & up sell sales and services
- Implement marketing strategies & improve brand's performance
- Advise on key Influencers and brand partnerships in the UAE
- Support CRM initiatives
- Ensure excellent execution of the marketing action plan of the local markets & analyse results (Store events, direct marketing, promotionsâ€¦)
- Optimizes service & in-store experience
- Develops sales force initiatives/ support with clienteling
- Monitors Store KPI's
- Keep track of store performance and related marketing KPI'
What you need to succeed in this role:
We see success in the role as having strong knowledge of the luxury consumer in the Middle East with the ability to drive marketing strategies to improve brand awareness.
More specifically, we would love to hear from you if you can say yes to the below....
- Previous experience of working in a 360-marketing role
- Regional experience handling multiple stores
- Understanding Retail Marketing, CRM, Trade marketing and Digital/social media aspects
- Can provide examples of marketing campaigns that have driven traffic to stores
- Have high emotional intelligence and ability to understand cultural nuances.
- Excellent at collaborating cross functionally and dealing with mall management, external agencies
Tory Burch is an American lifestyle brand that embodies the personal style and sensibility of its Chairman and Designer, Tory Burch. The collection, known for color, print and eclectic details, includes ready-to-wear, shoes, handbags, accessories, home and beauty. Art, music, travel, interiors and the designer's own stylish parents are inspirations for the collection.
Brand integrity, global inspiration and beautiful products are integral to who we are as a company and what we have accomplished to date. Our incredible team is an equally important part of the equation. We believe that each of our employees play a vital role in our continuing efforts to grow and evolve
Ready to join our Team, bringing the style and sensibility of Tory Burch to the fingertips of our customers in the Middle East? Now's your chance. By being part of our journey here at Chalhoub Group, you can make a real impact on customers and one of America's greatest brands. In return, you'll have everything you need to innovate your career.
What we can offer you:
We will help shape your journey with us through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility.
Our Group offers the opportunity to support careers that may span different teams, different job roles, different categories and even different countries. We offer diverse career paths for those who show drive and passion as well as the desire to learn and grow.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, life insurance, child education contribution & exclusive employee discounts
About the Company
The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.
By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.
With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.
By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.