Merchant Support Ops

TASC Outsourcing

Dubai, UAE

Ref: NP356-154

Job description / Role

Employment: Full Time

Call Center / Tele Sales

Contract - Existing client

Merchant Support Ops

Work Location: Dubai

Salary Details:
• Attractive salary + Standard UAE benefits


The successful candidate will be able to accept ownership for effectively solving customer issues complaints and inquiries; keeping customer satisfaction at the core of every decision.

Job Description:

• Communication with the vendors & customers (both inbound and outbound)
• Working on the tickets that are assigned to the group for which the team would give them training
• Previous experience in a customer support role
• Track record of over-achieving quota
• Strong phone and verbal communication skills along with active listening
• Familiarity with CRM systems and practices
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively



• Immediate joiners
• Hindi Speakers

About the Company

In a world where technology and processes are constantly changing, there is a need to find talented professionals, who are up to the challenge. TASC Outsourcing is a leading talent management company delivering unmatched high-quality people solutions.

Our current roster of talent is over 3,500 strong, comprising 70 nationalities in 75 job functions across various sectors. We strongly believe in our values of agility, reliability, quality, respect and collaboration. We dedicate a team of specialists who understand the unique staffing requirements of specific sectors, connecting the right people with the right opportunity and creating value for both employer and employee.

This is exactly the reason why we have become one of the most preferred talent providers in the UAE for IT, Retail and FMCG, Banking and Finance, as well as Corporate and Back-Office Support.

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