Mid-Senior IT Professional

Job description / Role

Description

Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support UAE-based operations. This is a multi-role opportunity spanning several functions across information technology, including (but not limited to) infrastructure and networks, cloud platforms, cybersecurity, IT service management, systems administration, enterprise applications, data platforms, DevOps, and technical project delivery.

These roles suit mid- to senior-level professionals who are ready to lead initiatives, influence standards and governance, and progress toward senior leadership pathways such as IT manager, lead engineer, security lead, solutions architect, programme manager, or head of IT.

Key responsibilities

• Lead or support IT initiatives across infrastructure, cloud, cybersecurity, and enterprise applications aligned to business needs
• Design, implement, and optimise secure, scalable environments (on-premise, hybrid, and cloud)
• Improve service performance through incident, problem, and change management aligned to ITIL practices
• Strengthen security posture through access controls, monitoring, patching, vulnerability management, and incident response support
• Partner with stakeholders to gather requirements, shape solutions, and deliver work to agreed scope, quality, and timelines
• Maintain technical documentation (architectures, policies, runbooks, and support procedures) to support operational resilience and audit readiness
• Drive automation and standardisation to improve reliability, reduce manual effort, and support continuous improvement
• Support compliance-aligned delivery where required (e.g., UAE data protection considerations, ISO 27001-aligned controls, internal audit support)
• Mentor junior colleagues and contribute to technical standards, governance, and best practice

Requirements

• Bachelor’s degree in computer science, information systems, engineering, or a related discipline, or equivalent professional experience
• Typically 5–10+ years of progressive IT experience in one or more areas: cloud, cybersecurity, networking, systems, ITSM, DevOps, enterprise applications, or data platforms
• Practical experience with relevant tools and platforms, such as:
  • Cloud: AWS, Azure, and/or Google Cloud
  • Identity and access: Active Directory, Entra ID (Azure AD), SSO/MFA, RBAC
  • ITSM: ServiceNow, Jira Service Management, or similar
  • Security: SIEM, EDR, vulnerability management, endpoint security, monitoring
  • Networking: routing/switching, firewalls, VPN, Wi-Fi, DNS/DHCP
  • Automation/scripting: PowerShell, Python, Bash, Infrastructure as Code (e.g., Terraform)
• Strong troubleshooting skills, stakeholder communication, and documentation capability
• Professional working proficiency in English (written and verbal); Arabic is advantageous for some environments
• Eligibility to work in the UAE and willingness to complete role-appropriate pre-employment screening where required

Benefits

• Private health insurance
• Pension plan
• Paid time off
• Training & development