Mobile Device Support Specialist

Cassia

UAE

Ref: RP040-1008

Job description / Role

Employment: Full Time

Cassia is assigned by its client to recruit a female Mobile Device Specialist in Fujairah. The successful candidate will be self-motivated with a broad understanding the mobile devices and a deep understanding of iOS and Android technologies. The role will require excellent problem-solving skills and the ability to rapidly learn and apply new and constantly evolving technologies.

Requirements

Requirements

- 4+ years of mobile support services experience
- In-depth experience in supporting iOS, Androids, Windows and other smartphones and tablets
- In depth knowledge and experience in Mobile device configuration, app installations and troubleshooting
- In-depth understanding of AirWatch and/or other Mobile Device Management systems (MDMs) as it pertains to mobile device support
- Excellent client management skills, both through verbal and written interaction
- Ability to work independently and collaboratively, outside of comfort zones
- Good project management skills; ability to coordinate with colleagues on the project team; capacity to deliver results on time
- Outstanding communication skills including the proven ability to convey complex ideas through clear communication, concise reports, and effective oral presentations
- Excellent understanding Microsoft Outlook, Microsoft Direct Access and Windows platforms

About the Company

We are NOT just a recruitment agency. We are a PEOPLE'S Company. A team of dedicated professionals who believe in the well-being of the individual.

Cassia is a boutique healthcare recruitment company, offering high-value human resources to the growing demand of the Middle East medical industry. Our unique value proposition is based on placing highly qualified, experienced and well-prepared candidates from Western Nations into the rapidly expanding Middle Eastern healthcare market.

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