Modern Workplace Engineer (M365 & Automation)

Job description / Role

You will play a hands?on engineering role focused on building and continuously improving a modern, highly automated Microsoft 365 environment spanning identity, endpoint management, and automation. Working as the senior escalation point alongside a L1/L2 team, you'll engineer scalable solutions that remove recurring issues, reduce manual effort, and enable secure, well?governed AI use cases that drive real productivity.

Client Details

A very successful organisation in Abu Dhabi.

Description

* Design, build, and operate automation to reduce IT operational workload using PowerShell, Microsoft Graph, or Python
* Engineer self healing solutions, proactive remediations, and automated workflows to remediate recurring incidents at scale
* Own and manage M365 and Entra ID, including user lifecycle management, role based access control, conditional access, and identity governance
* Build, manage, and maintain MicrosoftIntune:

* Device compliance and baselines
* Application packaging and software distribution
* Endpoint security and incident remediation

* Act as L3 escalation for complex identity, endpoint, and automation related issues
* Partner with Service Delivery to reduce ticket volumes through engineering fixes rather than manual responses
* Implement and support AI enabled use cases (e.g. Copilot, internal agents, ticket summarisation, knowledge retrieval) with appropriate governance, retention, and guardrails
* Work with business stakeholders (e.g. legal, finance, security) to translate use cases into secure, supportable solutions
* Contribute to integrations involving APIs and data feeds, particularly in regulated or fintech style environments
* Produce clear documentation, runbooks, and handover materials to enable ongoing operational support

Job Offer

* A unique opportunity to shape and modernise the IT landscape of a growing organisation
* High impact role with ownership of automation, identity, and modern workplace engineering
* Exposure to real world AI enablement and integration initiatives

* 7+ years of overall IT experience, including 3-5 years in a solutions engineering, systems engineering, or modern workplace role
* Strong experience in Microsoft?centric environments, particularly Microsoft 365, Entra ID (Azure AD), and Intune
* Proven hands?on automation experience using PowerShell, Python, Microsoft Graph APIs or scripted workflows
* Deep understanding of identity and access management in modern cloud environments, including RBAC and lifecycle management
* Experience managing endpoint environments at scale, with strong Windows expertise and solid macOS awareness
* Background working as an escalation point, with the ability to diagnose root causes and implement permanent fixes
* Familiarity with AI tools such as Copilot, GPT?based agents, or Claude, and an understanding of how to deploy them responsibly in an enterprise setting
* Comfortable collaborating with technical and non technical stakeholders and translating business problems into engineered solutions
* Strong problem solving mindset with a focus on reducing noise, friction, and manual effort

About the Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world.

The Group has operations in the UK, Continental Europe, Asia-Pacific and the Americas. In the Middle East we focus on the areas of:

Finance & Accounting Banking & Financial Services Procurement Property & Construction Engineering & Supply Chain Oil & Gas Technical and Engineering Human Resources Sales Marketing Technology Secretarial Executive Search Legal

The Group operates through 161 offices in 33 countries and employs over 5,000 employees worldwide.