Motor Claims Surveyor

Job description / Role

Roles & Responsibilities
• Conduct on-site and workshop inspections of damaged vehicles to assess the nature, cause, and extent of damage.
• Review accident reports, photographs, repair estimates, and supporting documents submitted by workshops or insured parties.
• Verify coverage, policy conditions, and claim authenticity to detect potential fraud or non-claimable damages.
• Prepare detailed survey reports including technical findings, estimated repair costs, depreciation, and recommended liability.
• Negotiate repair costs and settlements with garages, agencies, and clients to ensure cost control and fairness.
• Liaise with insurance assessors, garages, spare parts suppliers, and internal claims staff for effective claim handling.
• Ensure compliance with company guidelines, insurance laws, and regulatory standards.
• Follow up on pending repairs, re-inspections, and final settlement approvals.
• Maintain accurate records of inspections, photos, and communication for each assigned claim.
• Provide technical advice to claims handlers and underwriters regarding vehicle valuation and repairability.

Desired Candidate Profile
• Diploma or Bachelor’s Degree in Automotive Engineering, Mechanical Engineering, or related field.
• Minimum 3–5 years of experience in motor claims surveying or automotive repair assessment.
• Strong knowledge of vehicle structures, repair methods, and paint systems.
• Familiarity with insurance claim procedures, estimation, etc.
• Valid UAE Driving License (for field roles).
• Excellent technical and analytical skills.
• Strong report writing and documentation ability.
• Effective negotiation and communication skills.
• High level of integrity, attention to detail, and time management.
• Ability to work independently under tight deadlines.

Salary:
AED 5,000 to 7,000 per month inclusive of fixed allowances.
Additional benefits: Fuel Allownce

About the Company

Established in 2023, licensed by The Central Bank of the United Arab Emirates, independent loss adjusting firm provides reliable engineering and technical claims support services acquired over many years of extensive experience.