MS Dynamics Field Services Developer

Job description / Role

• Design, configure, and implement Microsoft Dynamics 365 Field Service solutions to support our field service operations.
• Collaborate with stakeholders to gather requirements, analyze workflows, and recommend solutions that leverage Dynamics 365 best practices.
• Customize Dynamics 365 Field Service application to meet specific business requirements, including but not limited to scheduling, resource management, work order management, and mobile capabilities.
• Configure and integrate Dynamics 365 Field Service with other Microsoft products and third-party applications to support end-to-end business processes.
• Develop customizations and extensions using Power Platform components such as Power Apps, Power Automate, and Power BI to enhance the functionality of Dynamics 365 Field Service.
• Develop Planned preventive maintenance module to meet user requirement
• Develop IDLE assets management module to meet the user requirement
• Develop Annual maintenance agreement module to meet the user requirement,
• Conduct user training sessions and provide ongoing support to ensure effective adoption of Dynamics 365 Field Service within the organization.
• Stay current on Dynamics 365 updates, features, and best practices, and proactively identify opportunities to leverage new functionality to improve field service operations.
• Troubleshoot and resolve technical issues related to Dynamics 365 Field Service configuration, customization, and integration.
• Work closely with cross-functional teams, including field service technicians, dispatchers, customer service representatives, and IT, to align Dynamics 365 Field Service initiatives with overall business goals.
• Manage Dynamics 365 user roles, security roles, and security settings to ensure data security and compliance.

• Bachelor’s degree in computer science, Information Systems, Business Administration, or related field.
• Microsoft certifications such as Dynamics 365 Field Service Functional Consultant Associate or Dynamics 365 Field Service Developer Associate are highly desirable.
• 5 years of experience working with Microsoft Dynamics 365, with a focus on Field Service module.
• Proficiency in configuring and customizing Dynamics 365 Field Service application, including but not limited to work order management, scheduling, resource management, and mobility features.
• Experience with Dynamics 365 integration using Common Data Service (CDS), Power Automate, and/or custom integrations.
• Strong understanding of field service operations and best practices.
• Excellent communication skills, with the ability to effectively communicate technical concepts to non-technical stakeholders.
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.

About the Company

Founded in 2001, Ultimate HR Solutions bears the market reputation of being a complete HR Services provider, precise and pro-active in locating and managing human resources. Our client-friendly process and human capital infrastructure allows us to service ever changing client requirements in an efficient and effective manner. With comprehensive experience servicing world-class clientele and top-caliber candidates across a wide spectrum of industries, we measure our success through our growing list of satisfied clients. UHRS started with humble beginnings as a preferred recruitment partner, and from there branched out into outsourcing/ contract staffing.