Night Manager

Job description / Role

Night Manager

Inspiring and engaging. As a Night Manager, you will show your leadership and interpersonal strengths to maximize the Rooms Division Operations, and ensure an exceptional guest journey.

What is in it for you:

- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!

What you will be doing:

- Lead and manage all aspects of the Front Office department during the overnight shifts and ensure all service standards are followed with friendly and engaging service .
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Have knowledge of everything going on in the hotel during the night shift by monitoring communications and staying abreast of all activities taking place within and around the hotel.
- Being aware of VIP guests in house, and be ready to welcome late arrivals, anticipating guest needs, arranging guest services accordingly.
- Organize monthly meetings with overnight team to ensure needs and concerns are addressed in a timely manner.
- Conduct nightly shift briefings to inform and educate overnight team on all pertinent information within the hotel.

Requirements

Your experience and skills include:

- Service focused personality is essential and previous leadership experience required .
- Prior experience working with Opera system
- Proven ability to build and maintain good relationships with all stakeholders .
- Communicate thoughts, actions and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture and set the scene for high performance .
- Fluent in Arabic language.

Your team and working environment:

- Dynamic working environment
- Defined career development path
- Friendly and supportive team.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

About the Company

A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.

We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.

From luxury to economy and in every corner of the globe, AccorHotels'​ more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.