Office Helper And Hospitality Support Assistant

Cognita Middle East, Dubai

Dubai, UAE

Posted
Ref: PP000-42153

Job description / Role

Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Not Specified
Job Function
Administration & Secretarial
Company Industry
Education

Job overview

We are seeking a dependable and proactive Office & Hospitality Assistant - immediate start to support the daily operations of the Parent Experience Centre at Horizon English School Town Square.

About Cognita

Cognita is a global leader in independent education. Founded in 2004, we are a growing community of 100+ schools in 16 countries - in Europe, North America, Latin America, Asia and the Middle East - serving more than 85,000 students. Each of our schools are proudly unique, however our collective purpose is to create an environment where everyone can, ‘thrive in a rapidly evolving world’.

At Cognita, we know every student is unique. We nurture their distinct personalities and strengths. We support them academically, socially, and emotionally, wherever they are in the world, wherever they’re starting from. We protect what’s special about them, while offering them rich knowledge, opportunities, and best practices. And they get to be part of something bigger; ensuring they get an education that’s, quite literally, world class.

Horizon English School Town Square

Opening in September 2027, Horizon English School Town Square will bring over 35 years of educational excellence from our outstanding Jumeirah campus to the heart of Town Square Dubai.

An all-through British curriculum school for ages 3-18, the new campus will launch with FS1 to Year 8, growing year by year to Year 13.

The school will combine academic excellence, wellbeing, and community spirit in a purpose-built, state-of-the-art environment.

As part of the Cognita global family, students will benefit from world-class opportunities in academics, sports, and the arts through Enrich ME, helping every child feel they belong, achieve, and thrive.

Role overview

This is a hands-on support role, focused on maintaining a clean, organised, and welcoming environment for our visiting families and team. The role involves hospitality and housekeeping duties - it is not a front-desk or receptionist position.

The successful candidate will help ensure the Centre reflects the warmth, professionalism, and community spirit that define Horizon English School.

Key responsibilities

  • Maintain cleanliness and hygiene across the Parent Experience Centre (including lobby, meeting rooms, and pantry).
  • Prepare and serve tea, coffee, and refreshments for visitors and staff.
  • Assist with meeting room setup, clearing, and pantry organisation.
  • Support the Admissions and Parent Experience team with small errands and daily operational tasks.
  • Ensure sufficient stock of pantry and hospitality items (water, tissues, coffee, etc.).
  • Handle light cleaning and support tasks as needed to maintain a professional environment.
  • Assist with deliveries, basic office organisation, and occasional printing or photocopying.
  • Follow all health, safety, and hygiene protocols.
  • Requirements

  • Previous experience in hospitality, office support, or housekeeping preferred.
  • Friendly, service-oriented attitude with good communication skills in English.
  • Well-groomed, presentable, and maintaining excellent personal hygiene.
  • Reliable, punctual, and responsible with attention to detail.
  • Able to work independently and take initiative.
  • Flexible and adaptable in a busy school environment.
  • Personal attributes

  • Warm and approachable personality.
  • Positive attitude and willingness to help.
  • Professional and discreet when interacting with parents and guests.
  • A strong sense of ownership and pride in maintaining a welcoming space.
  • Team player who supports colleagues as needed.
  • Work environment

    This role is based in the Parent Experience Centre at Horizon English School Town Square, where families visit for meetings, coffee mornings, and admissions discussions. The Assistant will play a vital role in creating a clean, inviting, and professional atmosphere for all guests.

    If you are a friendly, reliable, and proactive individual who enjoys creating a welcoming environment, we would love to hear from you.

    Applications can be submitted via the TES online application form, only fully completed applications will be processed. To support your application, please include your current, up-to-date CV.

    Interviews will take place online/in person.

    The school reserves the right to interview and appoint strong candidates before the official closing date, and therefore we would encourage candidates to apply early in the process.

    Thank you for your interest in Horizon English School. Due to the large number of applications expected, only shortlisted candidates will be contacted.

    Horizon English School and Cognita are committed to safeguarding the welfare of children and young people and expect the same from their employees. All new staff will be subject to detailed and enhanced pre-employment clearance, including identity checks, criminal background checks for all countries lived in, qualification checks, employment checks to include an exploration of any gaps in employment, and satisfactory reference checks for all employment in the last 10 years.

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