Office & Sales Administrator - Leading Manufacturing Company

BAC Middle East

Dubai, UAE

Ref: MP450-2121

Job description / Role

Employment: Full Time

Our client, a leading Global manufacturing company is looking for a Sales & Office Support Administrator.

Position: Inside Sales Support Administrator
Team: Sales & Services
Reports To: VP- Sales & Marketing - MEA
Location: Dubai, UAE

Inside Sales Administrative Support supports the sales department by performing such clerical tasks as sales order entry, filing, answering phones, follow-up outbound calls to customers along with other assigned duties; will handle communications and alert appropriate sales representatives to address customer inquiries and need. Ability to multi-task is very important.

• Willingly, consistently and professionally demonstrates the values of our company while supporting the company vision, mission and exceeding our customer expectations.
• Answer and respond to incoming calls in a professional manner.
• Respond to and perform follow up on e-mail & web inquiries and customer requests.
• Required to do outbound calls to follow-up on customer inquiries.


• Use company ERP system to enter, create & follow up on sales orders and invoices.
• Use SalesForce to process orders.
• Coordinate activity with sales representatives, verify order accuracy, monitor for updates, changes, etc.
• Enter orders for machines and for parts orders.
• Conduct follow up on open orders, backorders, ship dates, etc.
• Determine freight arrangements with customers.
• Use of Microsoft Office products including email, word and excel.
• Excel skills are a must.
• Support Marketing Activities by coordinating exhibitions, advertisements & email blasts to clients.
• Assist with various projects as assigned.
• Willing to work with overtime pay weekends, holidays if necessary.
• Other duties as required.

About the Company

BAC Middle East - the longest established professional recruitment consultancy in the UAE. Established in 1979, we have been at the forefront of the region's recruitment industry for 40 years and were the first firm of our type in the world to achieve ISO9001 certification: a reflection of our constant emphasis on quality and customer satisfaction.

With our well-developed infrastructure and staff strength, we are able to assist you with recruitment needs ranging from junior professionals through to middle and senior management, whatever your industry sector.

BAC's proven regional experience and resources can help ensure that you recruit the best available candidates and enjoy the many advantages of a managed recruitment process.

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