Officer - Operations Training

Job description / Role

THIS IS HOW EXCEPTIONAL HAPPENS

HR & DEVELOPMENT

OFFICER - OPERATIONS TRAINING

Every organization depends on its people and their passion. They're the ones who look for new ways to innovate, delight and excite everybody they work with and for. And here, they're empowered and valued for doing that. It could be your task to find, develop and retain the people who go beyond exceptional every day.

What you'll deliver

- You will be responsible for the day-to-day operations of the training function.
- You will Monitor and manage all users and courses in DA's Learning Management
- System (LMS) by creating courses, booking rooms, updating enrollments, applying learning pathways to specific audiences, and reporting data regularly
- Acts as a focal point for any internal/external audits and is responsible for coordinating with relevant team leads to report findings on behalf of the training team
- Develops processes, user friendly manuals, and participates in roadshows to educate the business on DA's LMS and functionality
- Manages the coordination and administration of the centralized external training budget for category (compliance) and category 2 (operations)

Requirements

What you bring

- You must hold Bachelor's Degree level of education in business administration, IT, or similar area.
- You should have minimum of 5 years of professional experience in L&D or HR function role with specific working knowledge in implementing and managing L&D administration and operation related tasks
- You should have at least 3 years of relevant experience with LMS.
- Familiar with digital training solutions and LMS systems Advanced Excel skills to generate reports and data

Life at Dubai Airports

Fast-moving and fast-growing, Dubai Airports is a business that's all about delivering great airport experiences, 24 hours a day. Life here means always pushing - and being pushed - to work better and smarter. With us, you'll be encouraged to be the best you can be. You'll be part of the team that connects the world. And at every opportunity, you'll go beyond; delivering an advanced, innovative future for yourself and our business, and making an impact that delivers for Dubai.

About the Company

THIS IS WHERE THE FUTURE STARTS

We're going to become the best airports in the world. How? Because we deliver exceptional customer experiences through innovative and agile service propositions. We make a significant impact on our industry and the rest of the world. And we're central to Dubai's future as a global hub.

Our business is built on the brilliant ideas and unwavering dedication of our people. Together, we're shaping Dubai and truly connecting the world. For you, it means the chance to grow, challenge and innovate in a fast-paced, diverse, international environment. You'll break boundaries and deliver exceptional every day. You'll think big and act boldly. Most important, you'll create amazing airport experiences for millions of people, and reinvent them for millions more.