Omni - Channel Project Manager

Job description / Role

As an Omni-Channel project manager you will be responsible for managing projects in the scope of the company’s Omni-Channel program such as Order Management and Product Management implementations. You will mobilize resources as appropriate to deliver the project on time and within scope. You will control the project’s success by employing risk management practices. Furthermore you will be able to manage projects in Waterfall as well as Agile/SCRUM methodologies.

To excel at this role you will need proven experience in project management that involves both technological as well as change management and business process engineering components. Ideally, you will possess relevant experience in Retail, Wholesale and Distribution of consumer goods domains, as well as very strong senior stakeholder management skills and will be able to manage through conflict and pressure.

Main responsibilities:

- Manage Omni-Channel Projects
- Build project plans
- Communicate and report on the progress of activities on a weekly basis to all stakeholders
- Proactively highlight risks and propose mitigation plans
- Mobilize and request for resources as required
- Manage relationships with service providers, partners and suppliers that are part of the program
- Create and establish a productive work environment for all teams involved

Ideal skillset:

- Project Management
- PMP
- Agile/SCRUM
- Tools: MS Project, MS Office, Jira, Slack or others.
- Omni-channel processes
- Risk Management

Requirements

We would especially love to hear from you if:

- University degree in computer science, business management or related fields.
- 6+ years of relevant work experience
- Critical thinking and analytical skills
- Ideas - Excited to draw findings from figures
- Experience in managing projects and teams
- Hands-on experience with eCommerce, fulfillment or other operational systems
- Good interpersonal and communication skills
- Proactive, responsible, and attention to detail
- Fluency in written and spoken English

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.