Operations Associate

Job description / Role

A leading YACHT RENTAL COMPANY is looking for a OPERATIONS and SALES COORDINATOR.

Operations duties
• To ensure yachts are in good condition, through weekly inspections and maintenance logbook control and arrange the necessary ordinary and extraordinary maintenance works with captains and follow up on it.
• To maintain yacht inventories, ensuring adequate stock of beverages, soft drinks and/or other supplies is maintained (including related online purchases)
• To manage online store: order merchandise and organize the resale process- To handle specific tasks assigned from Management or from BDM.
• To ensure smooth customer journey: face situations and find out solutions.

Sales Coordination
• To manage customer’s journey from the booking confirmation to the on-time departure (correct location, correct yacht, correct package)
• To manage customer’s relationship, asking for feedback and inviting them to rate us on different platforms
• To assist Sales Coordinator with Daily Enquiries
• To ensure smooth customer journey: face situations and find out solutions.
• Promptly pick up phone calls, from customers and management
• To complete any ad hoc task that might be assigned to you.

Salary:
• AED 2,500 to 3,500 per month inclusive of fixed allowances.
• Additional benefits: Employment Visa, Bi-Yearly Annual Leave Ticket, Company Phone with Internet Data, Yearly Personal Yacht Booking

Salary:
AED 2,500 to 3,500 per month inclusive of fixed allowances.

Requirements

• Bachelor degree, preferably in communication, business or languages
• Networking and interpersonal skills
• Organizational, Problem Solving skills
• MS Excel
• Customer Service orientation
• Experience in Logistics and Trading

About the Company

Swisslinx Middle East is a leading executive search firm in the region. We specialise in recruitment solutions, talent acquisition and career advice across a wide range of markets within the financial services sector.

We are located in the heart of the Dubai International Financial Centre (DIFC) which gives us unrivalled access to onshore Middle Eastern clients and candidates. We also partner with clients in London, Zurich, Geneva, Zug, Frankfurt and Paris and have been instrumental in establishing onshore Middle Eastern and Emerging Market teams.

We believe in building long-term relationships with our clients helping them develop successful, sustainable businesses. Transparency, trust and discretion drive the way in which we mediate between clients and candidates and ensure we consistently deliver results.