Operations Business Analyst

Job description / Role

The Business Analyst is directly involved in executing organizational development projects, such as control room monitoring, data analytics, ad-hoc operational reporting, strategy development and implementation and business process management.
The holder of this position reports to the Regional Managing Director and works across the administration office while serving the whole business units.

ACCOUNTABILITIES
• Leads data compilation and analysis for dispatch control room.
• Monitors efficiency of Vehicle Control team and on ground operations.
• Standardize weekly reports across MWP Operations for both low and high level purposes.
• Lead and execute organizational development projects.
• Develop and implement strategy and organization structures.
• Work on the operating model design & business optimization projects.
• Execute business process management, business improvement and business transformation projects.
• Assist in project management activities of various business improvement initiatives; act as coordinator between project team members and business analysis function.
• Prepare project management documents such as status reports and issue / risk log sheets and monitor the performance and completion of project plans.
• Conduct research on various business aspects by using different resources and best practice application and aim at building rich informational environment that supports proper decision-making.
• Coordinate with external consultants on various initiatives and facilitate fact findings and collection of data.
• Analyze collected data and information acquired in connection to various business improvement or research studies.
• Use visual aid techniques and presentation skills effectively to establish and summarize key documents and reports.
Complies with the Health & Safety instructions:
• Responsible for exercising due diligence towards health & safety of self and others within the organization
• Ensures compliance with the applicable HSE instructions, requirements, laws and regulations received from customers, regulatory and statutory bodies
• Review effectiveness of the QHSE system on a regular basis

Requirements

• Bachelor’s degree in Business Administration or Economics. MBA is an advantage.
• Minimum of 3 years work experience in business management or research.
KNOWLEDGE, SKILLS AND ABILITIES
• Business Process Management & Strategy Development
• English is a must. Arabic as second language is an advantage
• Excellent computer skills – MS proficient
• Strong familiarity with project management software such as Microsoft Project
• Good communication and presentation skills
• Excellent analytical skills

COMPETENCIES
• Drive for Results
• Adaptability
• Interpersonal Skills and Communication
• Innovation and Continuous Improvement
• Planning & Organizing
• Solution Generation and Decision Making
• Reliability
• Self-Commitment and Motivation
• Team Building
• Self-Development
• Customer Focus
• Functional Expertise

About the Company

Averda is the leading provider of waste management services to emerging markets. For over 35 years, Averda has been continuously improving living and working environments for millions of people by providing effective and transformative city cleaning and waste management services.

Averda was built on the idea that clean streets are one of the cornerstones of growth and prosperity, delivering safer, healthier environments for communities to flourish.

As urban populations continue to boom across Africa, Asia and the Middle East, Averda is uniquely placed to work with fast-growing countries to develop long-term and sustainable waste management solutions for cities and expanding urban centres.