Operations Controller

Job description / Role

The basic function of this position is to control the area(s) assigned to him, so that refuse collection is executed in the best quality and within the set schedule and operational budget.

Duties and responsibilities:
• Executes tasks assigned to him by his superior, as per the time schedules and approved operating budget.
• Organizes and distributes work among his team, and supervises the implementation of work plans.
• Determines his area’s needs for non-budgeted resources during unscheduled special occasions requiring extra services, and coordinates with the concerned as per the adopted procedures to provide these resources.
• Coordinates with the concerned, as per the adopted procedures to reduce the expenditure of budgeted resources during unanticipated slow periods.
• Coordinates and ensures good work relationships between his team and the CWM’ team when needed.
• Receives complaints and requests for special tasks from his manager, deals with them promptly, and reports feedback.
• Monitors work progress and reports unresolved problems to his manager.
• Suggests modifications on routing plans (Sweep and Collection) and container distribution aiming at the optimization of the refuse collection processes.
• Monitors the performance of his area’s vehicles, Laborers productivity.
• Assesses his subordinates’ performance, determines training needs and suggests disciplinary actions.
• Reviews his subordinates’ work progress reports, and raises a summary report to his manager, on a timely basis.
• On a timely basis, provides his manager with manpower time sheets and request his approval on overtime hours.
• Develops documentation necessary to ensure effective control of health, safety and environmental aspects of all activities and promote HSE awareness within the department
• Ensures quality & safety within functions/ tasks performed by himself and staff reporting to him.
• Responsible for exercising due diligence towards health & safety of self & others in the organization.
• Ensures compliance with the applicable HSE procedures, requirements, laws, regulations, standards from customers, regulatory and statutory bodies.
• Reviews effectiveness of the QHSE system on a regular basis
• Responsible for notifying to MR QHSE occurrences, events, violations, and acts that may affect environment, health, safety and company reputation.
• Responsible for exercising due diligence towards the environment, health & safety of self & others in the organization
• Responsible for complying with the applicable HSE procedures, instructions, requirements, laws, regulations from customers, regulatory and statutory bodies and those applicable to his/her job requirements
• Responsible for reporting to his/her superiors’ occurrences, events, violations and acts that may affect the environment, health, safety and company reputation.
• Presents material requests, prepared and signed, for the approval of his manager.

Requirements

• This position requires minimum a diploma or equivalent and 5 years of work experience in a related field.
• Good planning and organizing skills
• English and computer literacy are a must
• Proficiency in MS applications
• Problem solving and decision making skills
• Responsible and takes initiatives
• Achievement oriented
• Adaptable and a team player
• Experience in a Waste Management or Logistics industry is a must

About the Company

Averda is the leading provider of waste management services to emerging markets. For over 35 years, Averda has been continuously improving living and working environments for millions of people by providing effective and transformative city cleaning and waste management services.

Averda was built on the idea that clean streets are one of the cornerstones of growth and prosperity, delivering safer, healthier environments for communities to flourish.

As urban populations continue to boom across Africa, Asia and the Middle East, Averda is uniquely placed to work with fast-growing countries to develop long-term and sustainable waste management solutions for cities and expanding urban centres.