Operations Director - Maintenance

Job description / Role

Job Purpose:
Responsible for the successful execution of landscaping maintenance projects, ensuring quality, timelines, and budget adherence. This role drives operational excellence, promotes a strong safety culture, ensures compliance with industry standards, and supports strategic initiatives that contribute to organizational growth.

Key Responsibilities:

• Lead and manage day-to-day operations across multiple maintenance projects.
• Ensure projects are adequately resourced and meet contractual, quality, and HSE requirements.
• Monitor, audit, and report project performance, recommending corrective and preventive actions.
• Review tender and contract documents, prepare bids, manpower, equipment, and material estimations.
• Collaborate with HR on workforce planning, performance evaluations, and approvals for overtime/manpower requests.
• Drive continuous improvement, resource optimization, and cost control, particularly in energy and utilities usage.
• Ensure compliance with operational policies, quality plans, and safety standards through regular site audits.
• Set and evaluate quarterly and annual quality objectives.
• Interact with clients, subcontractors, and suppliers to maintain strong relationships and resolve issues effectively.

• Bachelor’s degree or Diploma in Engineering or related field.
• Relevant certifications preferred.

Experience:

• Minimum 10 years of experience in facilities maintenance operations, with significant leadership and project management experience.
• Experience in landscaping maintenance projects

Core Competencies:

• Strong leadership and team management skills.
• Expertise in operations management, resource planning, and contract administration.
• Knowledge of HSE and quality management systems.
• Strong problem-solving and decision-making skills.
• Excellent communication and stakeholder management abilities.

About the Company

Service

Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs.

Knowledge

Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term.

Care

At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.