Operations Exective

Job description / Role

We are seeking a dynamic and detail-oriented Operations Executive to join our thriving holiday homes company in Dubai. The successful candidate will play a key role in streamlining our operations, ensuring exceptional guest experiences, and supporting the growth of our business in the vibrant UAE market.

Responsibilities:
- Coordinate daily operations to ensure smooth and efficient property management.
- Liaise with housekeeping, maintenance, and guest services teams to maintain high standards of holiday homes.
- Manage booking schedules, respond to guest inquiries, and resolve issues promptly.
- Monitor and optimize operational procedures to enhance service quality and customer satisfaction.
- Collaborate with marketing and sales teams to support promotions and guest retention strategies.
- Prepare regular reports on occupancy, maintenance, and guest feedback for management review.
- Ensure compliance with local regulations and company policies related to property management and guest safety.

- No prior experience needed, however the candidate should be dedicated and keen to learn
- Strong organizational and multitasking abilities with keen attention to detail.
- Excellent communication and interpersonal skills to interact effectively with teams and guests.
- Problem-solving mindset with the ability to handle emergencies calmly and efficiently.
- Flexibility to work in a dynamic environment with a customer-focused approach.

About the Company

Keylid Holiday Homes is a Dubai-based property management company specialising in short-term rentals. We help property owners maximise income through professional hosting, premium guest services, and end-to-end management.