Operations Executive

Job description / Role

Location

Dubai, UAE

Responsibilities

• Coordination with sales team: Liaise with the sales team to obtain job schedules, service orders, and updates on upcoming projects. Ensure smooth information flow between sales and operations for proper planning.
• Daily job updates: Provide daily reports on ongoing and completed jobs to the sales and coordination teams. Track service progress and highlight any delays or issues for timely resolution.
• Technical team coordination: Communicate with the technical team before and after each job to ensure readiness, completion feedback, and documentation accuracy. Maintain clear job-related communication to avoid operational gaps.
• Documentation management: Ensure all service reports, job completion certificates, and related documents are collected and submitted properly after job completion. Support invoicing and record-keeping for completed jobs.
• Port coordination: Coordinate with ship agents to arrange port passes, entry permissions, and NOCs for technicians and vehicles. Ensure all port entry requirements are fulfilled in advance.
• Customs and billing support: Prepare invoices, delivery notes (DN), and bills of entry as required for port and customs clearance. Liaise with finance or customs agents for necessary submissions.
• Logistics and driver scheduling: Schedule drivers for technician drop-off, pick-up, and material delivery or collection from ports or suppliers. Ensure optimal vehicle usage and timely coordination.
• Port knowledge and compliance: Maintain good knowledge of UAE port regulations, entry procedures, and documentation requirements. Ensure all operations are in compliance with port authority and customs regulations.
• Geographical awareness: Have a strong understanding of UAE ports, locations, and major routes for efficient job planning and logistics management.

Qualifications and skills

• Bachelor's degree or diploma in business administration, logistics, or related field.
• 2-4 years of experience in marine or logistics operations (preferred).
• Excellent communication and coordination skills.
• Knowledge of UAE port regulations and customs formalities.
• Proficiency in MS Office (Excel, Word, Outlook).
• Valid UAE driving license is an advantage.

About the Company

Staff Connect is the rapidly developing best IT outsourcing company in UAE. We offer to our respective clients the best possible service like sourcing services for permanent, temporary, and agreement-based recruitment. Since commencing conductions, the entities have seen fast development achieved solely through firm business rapports and deliver reliable and meaningful services to our clients.