Operations Intern

Fetchr

Dubai, UAE

Ref: RP392-115

Job description / Role

Employment: Full Time

Description

Fetchr is looking for an Operations Intern for a period of one month. This is a great opportunity to gain working knowledge in the Logistics industry, especially for students and freshers. Candidates should be open to working in shifts.

Location: Dubai Investment Park

- Monitor the call center agents and their performance.
- Ensure all reports are updated and are sent internally to the appropriate stakeholders on time.
- Ensure all the client SLAs are met.
- Keep track of all vendor drivers and their performance.
- Responsible to update the driver schedule and roster.
- Escalate all tech related issues to the tech team and coordinate with different stakeholders for smooth operations.
- Follow up with client when required.Follow up with drivers when required.

Requirements

Requirements

- Good communication skills: Verbal and written
- UAE Location Knowledge
- MS Excel Skills
- Open to work night shift (12am - 10am)
- Working 6 days a week

About the Company

Founded in 2012, with a cloud technology platform and digital-only approach, Fetchr was born to disrupt the traditional supply chain model.

Fetchr understands what it takes to succeed in the rapidly changing digital world we operate in today.

That’s why our positioning, predictive and machine learning technologies are so uniquely equipped to meet the transport and shipping demands of the generations.

Agility, flexibility, reliability and service customization are part of the Fetchr DNA.

Joining the Fetchr logistics family ensures a seamless brand experience throughout the journey.

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