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Operations Manager

Irwin & Dow

Dubai, UAE

Ref: NP447-1322

Job description / Role

Employment: Full Time

We are currently seeking suitable candidates for a new Operations Manager position and our client requires those from the professional services sector, with a strong preference of global management consultancy exposure. Continuing to grow and based in the DIFC, the company is a highly discreet investment firm which prides itself on a first-class service to its clients and a highly collaborative team approach. Therefore, this role will support the entire operations of the business and its investment projects and will report directly into the female Chief Operations Officer, who has been well established in the organisation for many years.

Working in this fast-paced and exceptionally busy environment you will liaise with all departments including investments, finance, HR and administration to bring together project timelines and expectations to enable all involved to progress efficiently. Therefore, a strong attention to detail and an analytical approach is required to track project development, finances, resources required, project milestones and final outcomes. You will provide up to the minute reports via excel, PowerPoint presentations, internal and external communication and often go above and beyond expectations in order to be exceptionally forward thinking and anticipate the needs of the business and any potential issues before they arise. You will be flexible in your approach to take on any additional workload required from the Chief Operations Officer to ensure no task is left unattended.

This role is both hands on and strategic to ensure complete business continuity, minimal risk in all areas and that planned resources are in place and each project is within the budget constraints. You will also be involved in potential new business opportunities and client development as part of your Operations Manager role and again support the COO and Senior Team with relevant research, commercial and competitor awareness and industry insight. Managing highly confidential documents and interacting with all levels of seniority, including those at a C-suite level, no task should be too menial or large and you will possess excellent relationship and communication skills to understand all aspects of the business and provide proactive solutions. The team here is exceptionally focused and hardworking and all have the ability to multitask with exemplary time management and this role will be no exception.


Strong inter-personal skills including social competency and high energy levels, with the ability to be engaged both inside and outside of normal business hours on occasion are required to be successful. Applicants must also have a strong proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook) and high attention to detail with the motivation to produce a collaborative team approach. It is expected that you will be a university graduate and it is essential that you have a professional services background in a similar highly operational position. Those who are multilingual in English and Arabic from a management consultancy are high on the desirable list for this challenging and rewarding role.

About the Company

Irwin & Dow was established by two highly experienced recruitment professionals, Tracey Irwin and Jocelyn Dow. We provide a refreshing approach by working in close partnership with clients and candidates within the Business Support, Secretarial, HR & Finance sectors.

Good staff are key to every business. We recognise and appreciate this, having over thirty years combined recruitment and executive search experience within the region.

Our main aim is to provide a specialist service to clients preferring to work with a bespoke consultancy.

Our values of discretion and diplomacy are paramount and our ultimate goal is to become a partner of choice for all our clients and candidates.

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