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Job description / Role
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees.
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions.
• Plan and review compensation actions; enforcing policies and procedures.
• Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management.
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes.
• Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures; complying with legal regulations
• Accomplish operations and organization mission by completing related results as needed.
• Meet or exceed operations budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees.
• Run a safe, injury/accident-free workplace.
• Review and approve all operational invoices and ensure they are submitted for payment.
• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
• Work closely with the management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
• Communicate all operating policies and/or issues at department meetings
• Work closely with the store keeper/inventory controller and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right items, equipment, maintaining solid inventory data, and reduce expenses.
• Communicate with legal counsel and safety department to ensure all processes remain compliant with Abu Dhabi health and safety regulations and other governmental regulations.
Requirements
• Diploma or degree holder is desirable
• Minimum experience of 2 years in handling operations.
• Excellent client-facing and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Strong working knowledge of Microsoft Office
About the Company
APRES is one of the pioneer projects in the F&B domain which was launched in 2020 based in Al Ain City and made a great impact on the market in a very short time. The standards we follow in the company are based on high end quality and operational procedures which have been followed and implemented by the highest hospitality services providers in the market.