Operations Manager

Job description / Role

About the company

A leading laundry and dry-cleaning service provider in Abu Dhabi, recognized for delivering high-quality services to both corporate and individual clients. The company uses modern technology, strict quality protocols, and a customer-first approach to maintain its reputation in the industry.

Job summary

We are looking for an experienced operations manager to oversee daily laundry and dry-cleaning operations. The role requires strong leadership to ensure service quality, customer satisfaction, and operational efficiency.

Responsibilities

• Manage and supervise daily laundry and dry-cleaning operations.
• Train, guide, and motivate staff for consistent performance.
• Ensure timely service delivery and high-quality garment care.
• Monitor budgets, inventory, and resource allocation.
• Enhance operational processes to improve efficiency.
• Enforce compliance with health, safety, and environmental standards.
• Build a collaborative workplace culture that fosters teamwork.

Requirements

• Proven experience in laundry, dry-cleaning, or housekeeping operations.
• Strong leadership and staff management abilities.
• Experience with budgeting, inventory control, and process management.
• Knowledge of health, safety, and industry-specific compliance standards.
• Bachelor’s degree in business, hospitality, or related field.
• Background in hospitality or facilities management is an advantage.

Preferred skills

• Training or certification in textile care or dry-cleaning processes.
• Familiarity with inventory management systems.
• Sales or business development experience in services.
• Fluency in English; additional languages are an asset.

Benefits

• Salary range: AED 20,000 – 28,000 monthly (depending on experience)
• Medical benefits
• Bonuses and incentives based on performance and the company's internal policy
• Visa sponsorship
• Air tickets