Operations Manager (Chinese Speaking)

Job description / Role

Overview:

We are currently assisting our client in the search for a dynamic and experienced Operations Manager for their Xiaomi store in Dubai. The ideal candidate will be a Chinese national with a proven track record in retail management, preferably within the mobile phone or consumer electronics sector. This role requires a strategic mindset, excellent leadership abilities, and the capability to drive sales growth and operational excellence.

Key Responsibilities:

• Sales Strategy & Target Setting: Develop and implement store sales strategies and objectives to ensure that sales targets are achieved.
• Team Leadership & Development: Lead, train, and manage the store’s sales team, ensuring efficient operations and high performance.
• Daily Operations Management: Oversee all aspects of daily store operations, including inventory management, product displays, and stock replenishment.
• Sales Monitoring & Coaching: Supervise store sales activities, provide ongoing sales guidance, and deliver training to ensure sales goals are consistently met.
• Data Analysis & Performance Improvement: Track, analyze, and interpret sales data to develop strategies that drive improvements in sales performance.
• Customer Service Excellence: Address customer complaints and resolve issues promptly to maintain high levels of customer satisfaction.
• Supplier Coordination: Manage relationships with suppliers, ensuring timely delivery and adherence to quality standards.
• Market Awareness: Monitor market trends and competitor activities, adjusting sales strategies to remain competitive and relevant.

• Education: Bachelor's degree in marketing, business management, or a related field is required.
• Experience: A minimum of 3 years of relevant sales and management experience, with mobile phone sales or store management experience preferred.
• UAE Work Experience: Previous experience working in the UAE is strongly preferred.
• Skills: Strong leadership, team management, and sales skills. Must possess the ability to inspire and motivate a team to achieve high levels of performance.
• Adaptability: Ability to work effectively under pressure and adapt to a rapidly changing retail environment.

About the Company

Linkco is a bespoke HR consultancy based in Dubai, UAE providing personalized HR solutions to clients across the GCC and wider Middle East Region.