Job closed
Ref: KP792-747
Job description / Role
Our client is one of UAE’s largest and most trusted business setup advisory firms whose registration professionals have helped over 44,000 aspiring entrepreneurs and SMEs grow their businesses in the UAE since its inception in 2010. They serve as a one-stop shop, from company registration with flexible payment plans, to offering value added services to help SMEs sustain and grow their businesses.
They have an opportunity for an established industry professional to join them as Operations Manager in one of their newest entities based in SHARJAH.
Industry experience in business setup / company formation in the UAE market is essential to be considered for this exciting opportunity.
The Operations Manager will be responsible for the day-to-day operations, managing the Operations team and reporting to the General Manager. This is achieved through efficient and effective leadership and management of people and processes in Operations and ensuring that excellent standards are maintained and that the department continues to excel and progress.
Your responsibilities will include:
• Works with the General Manager to influence the creation and communication of team strategy, business priorities and targets for the department and ensures there are systems in place to enable team members to receive information in a timely manner
• Oversees the day-to-day operations of the Department
• Generates ideas about future plans to ensure a cutting-edge strategy; maintains up- to-date knowledge of the market, competitors and trends
• Develop strategy and implement in Operations
• In-charge of operations manpower planning
• Takes a lead role in building a strong management culture with the team; spends time coaching team members, identifying skills and opportunities for development; provides advice and guidance when issues arise
• Proactively manages and reviews the performance and progress of the team members, sets objectives and targets and develop individual training plans for the team
• Coordinates, manages and monitors the workings of the team members
• Ensures that Achievement Report / Timelines are met
• Leads the team to develop a culture of continuous improvement
• Communicates new rules to team members and senior management and participates in the implementation
• Manages the employees which includes setting performance benchmarks, identifying areas of improvement and Annual Performance Evaluations
• Conducts daily meetings with employees to discuss various issues in Operations department
• Delivers personal Key Performance Indicators
• Makes sure all urgent and daily tasks are assigned to team members
• Visits the government department if required with the PRO to complete the task and update account manager if there are new rules/ laws introduced by the government
• Resolves any issues with the labour and immigration department along with the PRO’s
Requirements
Please do not apply if you do not have experience in business setup / company formation as this experience is essential for this role and your application would not be considered at this time, thank you.
To be considered for this exciting role you will be:
• Degree qualified in a relevant discipline
• 5-8 years’ experience, of which 2-3 years must be within the business setup / company formation industry in the UAE
• An expert in Freezone business setup within any UAE jurisdiction including all documentation and licensing / visa processes, procedures and government regulations
• Experience and strong working knowledge of E-Channel is essential
• Comfortable working within a fast-paced, target-driven and KPI focused environment
• Fluent English and Arabic language skills are essential
• Currently based in UAE, able to commute to SHARJAH office location
• Conducts daily meetings with employees to discuss various issues in Operations department
• Delivers personal Key Performance Indicators
• Makes sure all urgent and daily tasks are assigned to team members
• Visits the government department if required with the PRO to complete the task and update account manager if there are new rules/ laws introduced by the government
• Resolves any issues with the labour and immigration department along with the PRO’s
About the Company
KERSHAW LEONARD "WE CHANGE PEOPLES LIVES"
Who we are:
Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today.
Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates.
Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill.
What we do:
Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the client’s team, to assist wherever is needed to improve performance and leadership skills
Why Us:
The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.