Job closed
Ref: HP397-267
Job description / Role
Working for the local franchise partner of this highly successful international Quick Service Retail Concept combining both food and beverage you will have the opportunity to develop your career rapidly through their aggressive rollout of new outlets over the next few years in the Gulf region. Reporting to the General Manager you will be tasked with driving the sales & profit and overall brand standards are met and exceeded within your region of outlets.
Key Responsibilities:
- Multi-site management of approximately 20 + retail / QSR stores / F&B outlets
- You will be responsible for managing new and existing concepts through your field Operations team
- Looking at new outlet openings and projects, working with internal & external stakeholders on new sites in line with brand standards
- Strong leadership of your team and instilling a highly motivated work culture with a strong emphasis on customer service & sales / standards
- Overseeing the franchise management / agreements and principal liaison
- Ensuring the brand standards are adhered to and exceeded across the region
- Regular site visits within the Gulf to ensure the customer service experience is always at an exceptional standard
- Engage and support your store managers / sub franchise partners and tailor the workflow to their needs
- Oversee the Health, safety & hygiene of each store and dealing with any complaints
Requirements
- Minimum of 10 years commercial experience in Quick Service Retail / Cafe / Casual dining / F&B company or franchise management
- 2 years recent experience in a Multi Site / Area Manager / Operations Manager capacity overseeing multiple outlets whether company owned or franchised
- Experience in developing operating systems & procedures tailored to each outlet
- Strong financial & budget management experience, sales, profits, costs etc.
- Excellent leadership qualities and the ability to motivate and get the best out of your teams
- Well versed on modern Health & Safety rules and regulations both internationally & locally within the Gulf region
- A honest and dedicated approach to achieving sales targets & goals
- Ability to work in a multi-cultural work environment
About the Company
Quantum Search is a Dubai based Recruitment Consultancy established in 2008. Our vision is to deliver a high quality, timely and professional recruitment service across a number of key industry sectors in the middle management to executive boardroom levels with leading customers across the Middle East region. We make a firm commitment to all our clients, whether you are seeking staff or seeking a new career… we don’t distinguish on the quality of service commitment to you as our customer. “People first” is our commitment to you….
Retail Sectors: * Fashion * Luxury goods * Home wares * Supermarkets * Food & Beverage * Technology & Electronics * Department Stores * Cosmetics & Fragrance
Skills Recruited * General Management * Finance * Human Resources * Training Managers * Area Managers * Information Technology * Marketing & Public Relations * Leasing & Property Management * Project Manager / Retail Architect * Retail Buying * Merchandise Planning * Store Management * Visual Merchandisers * Brand Management